Senior Director, Technical Program Management, Sales Cloud

Salesforce • San Francisco, CA

1d • Hybrid

About The Position

As the Senior Director of Technical Program Management for Sales Cloud, you will be at the helm of the world’s #1 AI CRM. You aren't just managing schedules; you are the strategic engine driving the execution of Agentforce Sales Cloud. You will lead a high-performing team of TPMs to deliver cross-functional initiatives that merge human ingenuity with AI agents to redefine the sales lifecycle. This is a high-visibility leadership role requiring a blend of deep technical fluency, operational rigor, and the executive presence to navigate C-suite priorities. You will bridge the gap between bold vision and flawless execution, ensuring Salesforce remains the leader in the agentic enterprise shift.

Requirements

• 10–15+ years of professional experience leading large-scale enterprise product programs in a fast-paced environment.
• 5+ years of people management experience at the Director level or above, with a proven track record of building high-output teams.
• Deep SaaS Expertise: Comprehensive understanding of the SaaS business model and Agile/Scrum software development lifecycles (SDLC) at massive scale.
• Executive Presence: Exceptional communication skills with the ability to drive consensus across a global, matrixed organization.
• Education: Bachelor’s degree in Engineering, Computer Science, or a related technical field.

Nice To Haves

• NPI Mastery: Familiarity with New Product Introduction (NPI) and Go-To-Market (GTM) motions.
• AI Fluency: Foundational knowledge or training in AI frameworks and their application in enterprise software.
• Certified Leadership: Professional Agile Scrum certifications (CSP-SM or CSP-PO)
• Master’s or MBA preferred.

Responsibilities

• Strategic Operating Model: Define and evolve the Sales Cloud operating model. Align vision, business goals, and resource allocation across global engineering and product cohorts.
• Executive Stewardship: Serve as a trusted advisor to C-suite and SVP-level stakeholders, providing data-driven insights to influence strategic decision-making and risk mitigation.
• Operational Excellence: Drive high-cadence forums and "Deep Dive" reviews to unblock technical hurdles, streamline advance release planning, and ensure business-critical milestones are met.
• Organizational Transformation: Act as a catalyst for change within Product & Technology, fostering a culture of "Beginner’s Mind" innovation while maintaining the rigor of a world-class SaaS delivery engine.
• Portfolio Governance: Oversee the end-to-end lifecycle of the Agentforce Sales Cloud portfolio, ensuring complex dependencies across scrum teams and divisions are seamlessly integrated.
• People Leadership: Recruit, mentor, and elevate a world-class team of TPMs, scaling their impact and aligning their growth with Salesforce’s long-term AI strategy.

Benefits

• Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
• More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive