Senior Director, Technical Operations

The Coca-Cola Company•Apopka, FL

23h•$176,000 - $199,000•Onsite

About The Position

Job Summary: The Senior Director, Technical Operations is responsible for the quality and food safety of all flavors produced for our Company’s network of concentrate plants. This role ensures Flavor Manufacturing’s (FM) mission is accomplished throughout the daily activities taking place at the Apopka, Florida operation: “Flavor Manufacturing guarantees the continuous supply of cola and other proprietary flavors of unquestionable quality, while promoting a culture of safety, supporting innovation, creating value and protecting the Company’s most valuable trade secrets”. Main Responsibilities: The Senior Director, Technical Operations will oversee all quality, food safety, safety and environmental aspects of the 24/5 production facility for The Coca-Cola Flavor Manufacturing plant in Apopka, Florida. The incumbent will lead and mentor a team of scientists and engineers to drive performance as well as focus on continuous improvement to contribute to the design, development, and execution of an operating model, while meeting Company and regulatory requirements. This is an onsite role.

Requirements

University Bachelor’s degree in Chemical Engineering, Chemistry, or Industrial Chemistry is required. Master’s degree is considered a plus.
Minimum of 10+ years of experience in a multinational organization’s manufacturing facility or in a similar supply chain role with progressive senior positions.
Minimum of 5 years’ experience as head of operations/manufacturing function and a member of manufacturing plant leadership team
Extensive knowledge of flavors and flavor manufacturing processes as well as citrus oils.
Demonstrated ability of managing cost and productivity performance across a variety of products or product portfolio.
General skills will include setting and executing strategic direction, planning & organizing, negotiating, building business relationships and communicating widely.
Experience with SAP or similar ERP systems.
Knowledge of supplier fulfilment capabilities to meet customer and internal requirements.
Ability to build system capability and capacity to ensure service is provided effectively, timely and efficiently.
Long and short-term planning.
Organizing, leading changes, influencing and communicating widely.
Quality systems (ISO 9001, ISO 14001, OHSAS 18001), Food Safety (FSSC 22000, FDA, FSMA) experience and Good Manufacturing Practices (GMP) application.
Ability to interact with government officials.
Demonstrate ability to sustain high people engagement.
Excellent analytical, problem solving, decision making and strategic thinking skills, with ability to navigate and prioritize multiple and/or conflicting demands.
Excellent communication and interpersonal skills, including influencing, listening, teamwork and building value-based relationships.

Nice To Haves

Master’s degree is considered a plus.

Responsibilities

Prepare the department budget along with short- and long-term strategies that are in line with site goals and objectives.
Leads the onsite R&D and Commercialization team.
Works with a networked team such as Research & Development (R&D), Ingredient Quality Department (IQD), Ingredient and Product Governance (IPG), Food Safety, Quality, Quality Safety & Environmental (QSE), Commercial Product Supply (CPS) to ensure Company targets and objectives are met.
Responsible for Safety, Environmental, and Security management.
Leads and supports the Management System Manager in managing the food safety team, assessing food safety hazards, determining and communicating prerequisite plans, operational prerequisite plans, critical control points, and how each job affects associates. Action plans if controls become ineffective.
Leads and supports the Management of the Food Defense program for plant and warehouse operations.
Assesses other risks-financial, worker and public safety, and product quality and determines actions required to eliminate or mitigate unacceptable risks.
Determines and communicates applicable customer, legal, and religious requirements throughout the food chain and within the organization to ensure compliance.
Responsible for the development and maintenance of formulas for all products manufactured at Flavor Manufacturing Apopka.
Ensures that all ingredients and suppliers meet Company and plant requirements.
Responsible for Master Data in SAP-product, ingredient, and business partner.
Manages the relationship with the Orthodox Union Rabbinical organization and the local rabbi to obtain Kosher certification for products.
Manages the relationship with Halal authorities to ensure requirements are met for products certified as Halal suitable.
Responsible for employing, training, supervising, and accountability of the employees in the department as per company guidelines and policies.
Reviews product and equipment specifications to ensure conformance to product specifications are realized.
Reviews all nonconforming product or ingredients and works with team to plan to drive progress to short term and long-term improvements.
Work with Production, Planning, Maintenance, Warehouse, Customer Service, Transportation, Product Development, Suppliers, Engineering, Quality, HR/LR, Associates and other related departments/teams in finding innovative ways to improve Performance of the site and ensuring plant and company goals are met.
Lead and/or support capital and OPEX projects
Work with leadership to develop and execute annual business plans to support business growth and performance.
Support Employee involvement in Safety, Analytical Problem Solving, Project Planning, Vendor and Customer Relations, fostering a Team atmosphere.
Participate in the ISO, GMP, FSSC, KORE and other internal audits and own the actions to drive improvements for development of procedures and corrective actions.
Travel to other sites in the Coca Cola system as needed.
Perform other duties as necessary and/or assigned.
Ensure the plant complies and follows Company policies, standards, and guidelines in all aspects of the operation such as safety, quality, environment, Good Manufacturing Practices, financial reporting, information protection, Code of Business Conduct, KORE, etc.
Guarantee the plant complies and follows United States of America (USA) and Florida state governmental and regulatory requirements (e.g. safety, environmental, financial, tax, work rights, FSMA/FDA, EPA etc.)
Make certain compliance with applicable regulations and requirements established in ISO standards Quality (ISO 9001) and Food Safety (FSSC 22000) standards. This also includes religious requirements (e.g. Halal, Kosher).
Ensure compliance with common management system requirements in Occupational Health and Safety (ISO 45001), Environmental (ISO 14001) standards.