Senior Director, Software Engineering, Automation & Shared Services

Cable ONE•Phoenix, AZ

About The Position

At Sparklight/Cableone and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Cable One is seeking a Senior Director, Software Engineering, Automation & Shared Services to set the technical vision, guide multiple software engineering teams, and drive the delivery of scalable, reliable, and high-impact software solutions. This role partners closely with Product, Business, and Executive Leadership to shape long-range technology strategy, optimize systems and processes, and ensure our platforms support both current operations and future growth.

Requirements

Bachelor’s degree in Computer Science, Computer Engineering, Applied Science, Electrical Engineering, Mathematics, or equivalent experience.
12–15+ years of professional software engineering experience.
10+ years in technical leadership or management roles.
At least 5 years leading multiple engineering teams, including 3+ years as a manager of managers.
Proven experience mentoring, developing, and scaling high-performing engineering organizations.
Experience working in large-scale technology organizations.
Deep experience with distributed systems, cloud services, and modern software architectures.
Strong background in telecommunications billing platforms, infrastructure, and protocols.
Hands-on experience with Java, C#, and Python.
Expertise in microservices, SOA, and modern web frameworks.
Strong foundations in software architecture, testing patterns, and system design.
Proven experience implementing DevOps practices, CI/CD pipelines, and release management.
Demonstrated ability to attract, hire, retain, and grow top engineering talent.
Strong judgment and initiative when resolving complex technical and organizational challenges.
Lead with empathy while maintaining high standards and accountability.
Excellent written, verbal, and executive-level communication skills.
Ability to translate complex technical concepts into clear business impact.

Nice To Haves

Master’s degree in a Computer Science or Engineering-related field (preferred).
Developer nanodegree or equivalent hands-on experience.
Proficiency with Spring Boot and Spring Cloud for microservices (preferred).
Experience implementing LLMs into product workflows (bonus).

Responsibilities

Strategic Leadership & Vision Set the vision and foster a culture of collaboration, accountability, and technical excellence across software engineering teams.
Drive strategic initiatives and deliver impactful software solutions aligned with business and operational goals.
Establish technology and architecture standards and define roadmaps grounded in enterprise strategy.
Monitor, evaluate, and influence emerging industry technologies, frameworks, and standards.
Partner with senior leadership to build business cases for new technology adoption.
Navigate organizational complexity and drive alignment across teams and stakeholders.
Influence technology and policy decisions across the broader VP organization.
Technology, Architecture & Operational Excellence Develop long-range technical requirements and operational guidelines to improve system, tool, and network performance and reliability.
Lead Continuous Process Improvement actions to optimize workflows and drive efficiencies.
Create project forecasts, ensure appropriate implementation, and identify resource requirements for complex software and network systems.
Craft and implement policies and procedures related to software tools, processes, technologies, maintenance, and monitoring.
Champion DevOps best practices, CI/CD pipelines, release management, and operational resilience.
Cross-Functional Collaboration Work closely with Product Owners to plan and execute both tactical and strategic initiatives.
Partner with business leaders to identify opportunities for innovation and efficiency.
Collaborate on evaluating, developing, and launching new products and product offerings.
Clearly communicate highly technical concepts to both technical and non-technical stakeholders.
Vendor & External Management Build and maintain strong partnerships with vendors and service providers to select solutions aligned with company goals.
Analyze vendor roadmaps to anticipate and plan for upcoming technology changes.
Business & Financial Acumen Manage departmental operating and capital expense budgets, including periodic reforecasting.
Make data-driven decisions balancing customer experience, technical excellence, and business outcomes.
Evaluate financial decisions using NPV, ROI, and other relevant metrics.
Set goals aligned with business needs and lead teams to deliver measurable results.

Benefits

Medical, dental, and vision plans – start when you start!
Life insurance (self, spouse, children)
Paid time off (vacation, holiday, and personal/sick days)
401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
Group Legal plan with Identity Theft Protection
Tuition reimbursement (up to $5,250 on 1st year)
Annual community support to various organizations across the U.S.
Associate recognition & awards programs
Advancement opportunities
Collaborative work environment