Senior Director, Sales Operations

Prescryptive Health, Inc.•Washington, DC

1d•$140 - $215

About The Position

Prescryptive Health is a healthcare technology company delivering solutions that empower consumers. Prescryptive’s secure, mobile-first products connect pharmaceutical manufacturers, consumers, pharmacists, and employers, ultimately providing people with the information they need to make informed decisions and take control of their health. To learn more about Prescryptive Health, visit Prescryptive.com. About this role We are looking for a Senior Director, Sales Operations to drive operational excellence and accelerate the commercial organization. The solution offerings include direct and partner enabled pharmacy benefit management (PBM), Carve-out PBM, pharmacy e-prescribing connectivity and cash card services, digital prescription services for manufacturers and payors, and Direct Pricing services with manufacturers., This player-coach will partner closely with Marketing, Product, Finance, and Sales leadership to improve sales cycle efficiency, repeatable execution, pipeline governance, and forecast accuracy to accelerate revenue growth across the company. The ideal candidate brings deep Sales Ops and Salesforce expertise, PBM experience, proven RevOps ownership, and the ability to implement disciplined processes in a nimble, startup environment.

Requirements

10+ years of progressive leadership experience in PBM with deep expertise in pricing models, guarantees, rebates, audits, and implementation considerations.
Demonstrated ability to influence deal economics and enforce pricing discipline in and enterprise sales environment.
Demonstrated experience leading and transforming a Sales or Revenue Operations function, including operating model design, forecast governance, pipeline discipline, and cross-functional alignment with leadership
Leadership of complex, enterprise RFP and RFI strategy, including shaping win themes, influencing pricing strategy, guiding executive presentations, and improving win rates through structured governance.
command of Salesforce and commercial analytics, with demonstrated experience designing data governance frameworks, improving forecast accuracy, and delivering board-ready pipeline and performance reporting.
Proven ability to build commercial operating infrastructure from ambiguity, establishing disciplined processes, inspection rhythms, and scalable workflows in resource-constrained, high-growth environments.
Executive presence with demonstrated ability to influence senior leaders, challenge assumptions, and represent the commercial organization in high-stakes internal and customer-facing settings.

Responsibilities

Sales Operations & Governance Own and scale the end-to-end sales operating model across all sales motions. Establish and enforce strong pipeline management, deal stages, and forecasting discipline. Improve forecast accuracy and sales cycle time through data-driven insights and operational rigor. Act as a strategic advisor to the CCO and commercial leadership team.
RFP / RFI Strategy & Execution Lead enterprise-level RFP and RFI strategy and execution, serving as a senior escalation point for complex opportunities. Partner with Sales to shape deal strategy, positioning, and win themes aligned to PBM buyer requirements. Interface directly with executive-level customers and prospects during strategic deal cycles.
RevOps, Analytics & Salesforce Own Salesforce data integrity, reporting, and analytics across pipeline, forecast, and performance metrics. Deliver executive-ready dashboards and insights to support decision-making and prioritization. Define and implement best practices for scalable sales operations and reporting.
Process Optimization & Automation Design and implement repeatable, automated sales processes that improve efficiency and consistency. Streamline workflows across RFP management, deal reviews, approvals, and cross-functional handoffs. Balance structure with speed, enabling scale without unnecessary bureaucracy.
Team Leadership & Cross-Functional Partnership Lead and mentor a small Sales Operations / RFP team in a hands-on, player-coach capacity. Partner closely with Product, Finance, Legal, Marketing, and Implementation to ensure deals are structured for long-term success. Drive alignment and accountability across stakeholders involved in the sales lifecycle.
AI in Sales Operations Apply AI-enabled tools to improve RFP content development, response quality, and turnaround time. Use AI to enhance pipeline analysis, forecasting accuracy, and performance insights. Identify opportunities to automate manual workflows and surface actionable insights from sales data. Champion responsible, practical AI adoption that improves efficiency without sacrificing accuracy or compliance.