Senior Director, Revenue Cycle Operations

MedAmerica•Sacramento, CA

1d•$142,020 - $184,625•Remote

About The Position

Remote, Nationwide – Seeking Senior Director, Revenue Cycle Operations Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside. Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity Effective leadership across multiple operational departments: Billing, Reimbursement and Support Services Develop actionable business strategies and plans that align with short-and long-term objectives. Develop, communicate, and manage KPI’s (Key Performance Indicators) for sustainable growth. Encourage, promote and facilitate cross-departmental collaboration to achieve efficiencies and problem resolution. Manage budgets and expenses to meet and exceed projections. Ensure quality and productivity standards are clearly defined and adhered to across all operational departments. Oversee the work of assigned Directors and Managers. Establish operational policies by evaluating trends, establishing critical measurements, determining production, productivity, quality and client-service strategies for change implementation. Partner with senior leadership to set and drive organizational vision and operational strategy for RCM. Collaborate with other departments (Finance, People Operations, Development and Decision Support, Compliance, Application Support, Physician Partners, Practice Management Operations team, etc.) to drive organizational health. Build a highly inclusive culture ensuring team members thrive and organizational objectives are met. Keep current on legislative updates and work collaboratively across departments to implement strategy and update operational procedures to meet compliance requirements. Facilitate focus groups with all levels of team members within the departments, keep a pulse on operations and employee engagement. Mentor Directors and Managers in effective people and operations management. Partner with Vituity senior leadership and physician partners around all aspects of revenue cycle. Promote and support a working environment consistent with Vituity values, vision and culture. Ensure internal controls, policies and procedures are consistent with state and federal law, compliance and HIPAA. Work with compliance, Physician Partners and Practice management teams to research and assess new practice lines, initiatives, and billing opportunities. Support hiring process and retention strategies for the department. Serve as a subject matter expert in new product development, new service line development, vendor acquisition and project implementation activities. Support VP in developing and strengthening RCM’s relationship with senior management internally and with business partners, in order to improve the level and quality of joint decisions being made that have financial, legal and regulatory implications to the Revenue Cycle organization. Ensure critical business needs and requirements are identified and met with automated processes when possible.

Requirements

Minimum 8 years of progressive leadership in a large complex organization required.
Bachelor’s Degree in business management, financial or health-related field preferred.
In-depth RCM experience and knowledge of multiple practice lines across the acute care continuum.
Experience in oversight of a budget, revenue and expense management.
Experience in strategic planning and execution.
Strategic, visionary and innovative leadership.
Ability to attract, develop and retain top talent.
Highly skilled at conflict management and conflict resolution.
Possess an excellent leadership and problem-solving ability.
High level of emotional intelligence and proven professional judgment.
Ability to execute on high quality short-and long-term business strategies.
Ability to assess facts, give unbiased feedback.
Ability to manage multiple work streams, projects, tasks and goals.
Knowledge and experience with industry charge methodology, billing and collection regulations.
Ability to problem solve at a high level and present proposed solutions.
Ability to communicate effectively with physicians and other professionals.
Ability to effectively communicate with large groups of individuals.
Ability to communicate with professionalism, diplomacy and provide feedback to all levels of leadership.
Ability to travel as needed.

Responsibilities

Effective leadership across multiple operational departments: Billing, Reimbursement and Support Services
Develop actionable business strategies and plans that align with short-and long-term objectives.
Develop, communicate, and manage KPI’s (Key Performance Indicators) for sustainable growth.
Encourage, promote and facilitate cross-departmental collaboration to achieve efficiencies and problem resolution.
Manage budgets and expenses to meet and exceed projections.
Ensure quality and productivity standards are clearly defined and adhered to across all operational departments.
Oversee the work of assigned Directors and Managers.
Establish operational policies by evaluating trends, establishing critical measurements, determining production, productivity, quality and client-service strategies for change implementation.
Partner with senior leadership to set and drive organizational vision and operational strategy for RCM.
Collaborate with other departments (Finance, People Operations, Development and Decision Support, Compliance, Application Support, Physician Partners, Practice Management Operations team, etc.) to drive organizational health.
Build a highly inclusive culture ensuring team members thrive and organizational objectives are met.
Keep current on legislative updates and work collaboratively across departments to implement strategy and update operational procedures to meet compliance requirements.
Facilitate focus groups with all levels of team members within the departments, keep a pulse on operations and employee engagement.
Mentor Directors and Managers in effective people and operations management.
Partner with Vituity senior leadership and physician partners around all aspects of revenue cycle.
Promote and support a working environment consistent with Vituity values, vision and culture.
Ensure internal controls, policies and procedures are consistent with state and federal law, compliance and HIPAA.
Work with compliance, Physician Partners and Practice management teams to research and assess new practice lines, initiatives, and billing opportunities.
Support hiring process and retention strategies for the department.
Serve as a subject matter expert in new product development, new service line development, vendor acquisition and project implementation activities.
Support VP in developing and strengthening RCM’s relationship with senior management internally and with business partners, in order to improve the level and quality of joint decisions being made that have financial, legal and regulatory implications to the Revenue Cycle organization.
Ensure critical business needs and requirements are identified and met with automated processes when possible.

Benefits

Monthly wellness events and programs such as yoga, HIIT classes, and more
Trainings to help support and advance your professional growth
Team building activities such as virtual scavenger hunts and holiday celebrations
Flexible work hours
Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more
Superior health plan options
Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%25
Outstanding Paid Time Off: 3-4 weeks’ vacation, Paid holidays, Sabbatical
Student Loan Refinancing Discounts
Professional and Career Development Program
EAP, travel assistance, and identify theft included
Wellness program
Purpose-driven culture focused on improving the lives of our patients, communities, and employees