Senior Director, Public Sector Client Executive

BNY Mellon • Washington, DC

1d

About The Position

At BNY, our culture allows us to run our company better and enables employees’
growth and success. As a leading global financial services company at the heart
of the global financial system, we influence nearly 20% of the world’s
investible assets. Every day, our teams harness cutting-edge AI and breakthrough
technologies to collaborate with clients, driving transformative solutions that
redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet
advanced technology and exceptional talent. Together, we power the future of
finance – and this is what #LifeAtBNY is all about. Join us and be part of
something extraordinary.

We’re seeking a future team member for the role of Senior Director, Client
Executive to join our Client Engagement Strategies on our Public Sector team
leading Federal, State & Local, GSE and MDB clients in the US. This role is
located in Washington, DC.

Requirements

• Bachelor’s degree or equivalent combination of education and experience required; advanced/graduate degree preferred.
• 15+ years of total work experience preferred, ideally in Financial Services working on the Public Sector with prior client-facing roles such as Sales Support, Global Capital Markets, or Product Management.
• Deep knowledge of industry and solutions with the ability to ideate bundled, cross-product offerings; strong understanding of the relevant marketplace, competitive landscape, and industry drivers in the region; bilingual capabilities and cultural fluency are advantageous.
• Applicable local/regional licenses or certifications as required by the business.
• People leadership: No direct reports immediately; provides guidance and mentorship to less experienced Client Coverage leads and may lead cross-functional efforts coordinating coverage of country, enterprise, or major accounts while holding internal partners accountable for delivery.

Responsibilities

• Develop and execute the client coverage strategy to meet sales targets for assigned businesses, optimizing relationship management and directing functional teams to meet key objectives.
• Set standards for deal structuring and negotiations; review and approve terms to align with client needs, BNY’s commercial objectives, and risk appetite.
• Ensure compliance across deals and enable teams with firm-wide resources (marketing, legal, compliance, operations, client service) to deliver appropriate responses and seamless execution.
• Define, track, and report key metrics for client coverage and sales performance; establish a client feedback loop to inform continuous improvement and strategic product development.
• Drive organic, incremental growth (revenue and assets) across the portfolio, manage account profitability and retention, and maintain high client satisfaction; hold a limited set of strategic accounts when appropriate.
• Contribute to the Public Sector strategic plan to grow complex, large relationships and prospects, focusing on deepening existing clients and developing new business.
• Serve as a consultative advisor to senior stakeholders (including C‑suite), acting as the highest point of escalation and ensuring accountability for the end‑to‑end client experience.
• Proactively source and develop leads; structure pricing and contract terms; share insights on emerging markets and cross‑product opportunities to advance commercial outcomes.
• Manage the full sales lifecycle with disciplined account planning and sales hygiene, maintaining accurate data in eCRM/reporting platforms and coordinating closely with cross‑functional partners.

Benefits

• BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
• We provide access to flexible global resources and tools for your life’s journey.
• Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level