About The Position

Lightcast is seeking a strategic, execution-focused leader to scale and optimize the product organization's value delivery. The Senior Director of Product Operations role drives operational excellence across product management, strengthens a customer-centric approach, and ensures alignment between product strategy, customer needs, and business outcomes.

Requirements

  • 8+ years in Product, Product Operations, or related leadership roles
  • Experience building or scaling a Product Operations function in a B2B or data-driven environment
  • Strong strategic thinking with hands-on execution
  • Data-driven mindset with experience defining and using product metrics
  • Ability to translate customer insights into product decisions
  • Strong stakeholder management and ability to influence across senior leaders
  • Experience driving alignment across cross-functional teams
  • Hands-on experience with tools such as Productboard, Jira, or similar
  • Familiarity with agile or lean product development practices

Nice To Haves

  • Experience in data, analytics, HR tech, or labor market intelligence preferred

Responsibilities

  • Product Operations Leadership:
  • Build and lead the Product Operations function to support scalable, efficient product development
  • Establish best practices across the product lifecycle (discovery, prioritization, delivery, measurement)
  • Drive alignment across Product, Engineering, Design, Marketing, Implementation, and Customer Success
  • Oversee release management and support go-to-market coordination with Product Marketing
  • Strategic Planning & Execution:
  • Lead planning processes (quarterly/annual planning, OKRs, roadmap alignment)
  • Improve prioritization frameworks aligned to company strategy and outcomes
  • Translate business goals into clear product initiatives
  • Own and optimize Productboard for product insights, prioritization, and roadmap communication
  • Insights & Reporting:
  • Define and track product OKRs, KPIs, and operational metrics
  • Build reporting to measure product performance and team effectiveness
  • Provide visibility into progress, risks, and opportunities
  • Cross-Functional Enablement:
  • Improve communication and transparency across teams
  • Partner with Sales, Marketing, and Customer Success to support go-to-market alignment
  • Establish feedback loops to capture and act on customer and internal insights

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume

What This Job Offers

Job Type

Full-time

Career Level

Director

Education Level

No Education Listed

Number of Employees

251-500 employees

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service