Senior Director, Product Management — Supply Chain Technology (Grocery Network)

Walmart•Bentonville, AR

About The Position

Walmart’s Supply Chain Technology organization powers one of the world’s largest grocery networks. This Senior Director will own the platform experience that runs our distribution ecosystem—Warehouse Management Systems (WMS) and adjacent solutions (e.g., orchestration, labor management, facility tech)—that together serve 70+ distribution centers and thousands of associates every day. You’ll lead a talented product organization to deliver a worldclass associate experience, leverage AI in meaningful ways, and accelerate our automation and robotics roadmap across facilities. What you'll do... Product vision & strategy: Frame problems from first principles; develop hypotheses; run lean experiments; create durable platform strategies and investment theses that ladder up to Walmart’s business goals. Roadmap & portfolio management: Own roadmaps for multiple complex product lines; balance foundational platform work with feature delivery; formalize PM processes; oversee MVPs, scale outs, and retirements. Data driven decisions: Champion product/feature analytics (telemetry design, data logs, eventing), experimentation, and research; extract insights from complex operational data to guide bets and tradeoffs. Customer & associate obsession: Use design thinking, journey mapping, and process optimization to uncover unmet needs for internal customers (DC leaders, associates) and external customers (grocery shoppers). Technology & architecture partnership: Collaborate with engineering leaders on architecture choices, technical debt, platform SLAs, and the selective adoption of emerging tech (cloud/edge, PaaS/IaaS, QA/observability). Automation integration: Lead roadmaps for robotics and automation across facilities; integrate with OT systems (e.g., PLC/SCADA), WES/WCS, and site technologies to unlock step change productivity. Labor & facility systems: Oversee labor management, scheduling, and performance products; ensure they harmonize with WMS and automation to optimize cost, safety, and throughput. Stakeholder leadership: Build fact-based narratives using data and operational insights; drive consensus across differing viewpoints; model servant leadership and decision clarity. You’ll make an impact by… Owning the platform end to end. Define and drive the multiyear strategy and roadmap for WMS and adjacent products that power grocery DC operations—prioritizing reliability, usability, resilience, and scale. Elevating the associate experience. Deliver intuitive, low friction workflows that remove cognitive load for frontline associates and leaders, and measurably improve safety, quality, and throughput. Accelerating automation enablement. Partner with engineering, operations, and vendor ecosystems to integrate automation and robotics (e.g., ASRS, goods to person, conveyance, AMRs) into warehouse flows; scale controls and orchestration to new sites. Productizing AI. Apply AI/ML to solve high value operational problems (slotting, labor optimization, exception detection, ETA/promise accuracy)—with clear guardrails, measurable outcomes, and change management plans. Leading at scale. Manage and grow a high performing org (3–4 direct leaders; ~15 PMs). Set crisp outcomes, coach on craft, and build a healthy operating cadence across portfolio planning, discovery, and delivery. Driving cross functional alignment. Influence senior stakeholders in Supply Chain Operations, Engineering, Data/Analytics, Security, Finance, and HR to deliver integrated, on time, on budget outcomes. Raising the bar on execution. Establish strong product metrics, launch excellence, SLAs/SLOs, and postlaunch learning loops; ensure compliance, privacy, safety, and reliability across facilities.

Requirements

Data Driven Product Decisions - Product/feature analytics; data analysis tools & techniques; research for analysis; instrumentation & documentation (e.g., data logs); modern analytics practices. Extract insights from complex datasets to guide product decisions; promote a culture of measurable outcomes; independently drive product/feature analytics.
Driving Customer & Client Needs - Design thinking; dependency management; journey mapping; process optimization; communication & influence. Build an ecosystem that identifies and addresses unmet customer needs; scale solutions across use cases and facilities.
Product Roadmap & Development Portfolio roadmapping; presenting strategies; Agile/Scrum; MVP creation; lifecycle management; “Crossing the Chasm.” Own roadmaps for multiple complex product families; ensure alignment with strategy; formalize PM processes; manage MVP through scale out.
Product Vision & Strategy - Problem framing; hypothesis design; business strategy; GTM; discovery; rapid prototyping & lean experimentation; “Whole Product” and “Crossing the Chasm.” Promote value creation in evergreen and new areas; set guidelines for validation from problem to user to product; shape GTM for mass adoption.
Influencing & Building Stakeholder Consensus - Situational communication; elements of EQ; influence styles; cross functional relationship building in ambiguity. Lead discussions, leverage analytics to tell a cohesive story, and serve as a trusted advisor on product/technology matters.
Technology Orientation - Competitive tech landscapes; enterprise platforms; PaaS/IaaS; QA and software delivery; emerging tech trends; innovation practices. Selectively adopt new technologies; guide architectural choices; manage technical debt; anticipate market and tech trends.
InDepth Domain Expertise (Supply Chain & OT) - WMS/WES/WCS; DC operations; automation/robotics; OT (PLC/SCADA), safety, and site reliability practices. Identify where new processes, automation techniques, and updated ways of working will unlock step change outcomes across subdomains.
Option 1: Bachelor’s degree in computer science, engineering, or related area and 13 years’ experience in product management.
Option 2: 15 years’ experience in product management or related area.

Nice To Haves

Experience modernizing legacy platforms into modular, API first services and event driven architectures.
Handson exposure to edge computing in facilities, cloud platforms (PaaS/IaaS), and quality/observability tooling.
Background in grocery or temperature controlled distribution.
Advanced degree (MS/MBA) and/or patents/publications in supply chain, automation, or AI.
Master’s degree in Computer Science, Engineering, Business Administration, or related area and 12 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Masters: Business Administration
Masters: Computer Engineering
Masters: Computer Science

Responsibilities

Product vision & strategy: Frame problems from first principles; develop hypotheses; run lean experiments; create durable platform strategies and investment theses that ladder up to Walmart’s business goals.
Roadmap & portfolio management: Own roadmaps for multiple complex product lines; balance foundational platform work with feature delivery; formalize PM processes; oversee MVPs, scale outs, and retirements.
Data driven decisions: Champion product/feature analytics (telemetry design, data logs, eventing), experimentation, and research; extract insights from complex operational data to guide bets and tradeoffs.
Customer & associate obsession: Use design thinking, journey mapping, and process optimization to uncover unmet needs for internal customers (DC leaders, associates) and external customers (grocery shoppers).
Technology & architecture partnership: Collaborate with engineering leaders on architecture choices, technical debt, platform SLAs, and the selective adoption of emerging tech (cloud/edge, PaaS/IaaS, QA/observability).
Automation integration: Lead roadmaps for robotics and automation across facilities; integrate with OT systems (e.g., PLC/SCADA), WES/WCS, and site technologies to unlock step change productivity.
Labor & facility systems: Oversee labor management, scheduling, and performance products; ensure they harmonize with WMS and automation to optimize cost, safety, and throughput.
Stakeholder leadership: Build fact-based narratives using data and operational insights; drive consensus across differing viewpoints; model servant leadership and decision clarity.

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Tuition, books, and fees are completely paid for by Walmart.

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