Senior Director, Product Enablement
About The Position
The Senior Director, Product Enablement will play a pivotal role in shaping the intersection between business units and technology solutions. The Senior Director will be accountable for leading cross-functional programs, driving technology prioritization, and ensuring seamless delivery of technology solutions that align with strategic business goals. This is a high-impact, visible role that combines technology product ownership, capability prioritization, and program level leadership. This leader will partner closely with Product Management, Sales, Customer Experience, the Project Management Office, IT, and Field Operations to drive strategic initiatives from ideation through execution.
Requirements
- Bachelor’s Degree; MA or MBA preferred
- Minimum 10 years of experience in product management, engineering, or technology program delivery.
- Proven success as a product owner, product management leader, or equivalent in a large-scale telecom or technology-driven organization
- Proven ability to lead in a matrixed environment, driving alignment across technical and business teams.
- Deep experience in telecommunications or technology delivery
- Strong expertise in telecom technologies, OSS/BSS systems, billing, CRM, and/or digital service platforms
- Strong understanding of agile delivery, product lifecycle management, and enterprise program governance.
- Demonstrated ability to develop strategic product roadmaps that align with evolving business needs.
- Business-Oriented Technologist: Balances technology depth with business acumen to drive measurable outcomes. Strong analytical skills and capabilities are required.
- Influential Leader: Builds trust with executives, inspires teams, and drives consensus on complex priorities.
Responsibilities
- Gather, assess, and prioritize business needs and translate them into actionable product and solution plans.
- Lead the end-to-end planning and execution of large-scale programs by identifying cross-functional teams, aligning resources, and ensuring accountability across departments.
- Define and maintain program plans, identify critical path activities, and proactively resolve issues and dependencies.
- Develop and govern functional use cases; lead feasibility analysis and initial solution modeling to support early-stage planning and business case development.
- Partner with Product Management and Customer Experience to define requirements and manage the product lifecycle across roadmap development, delivery, and benefit realization.
- Own and iterate roadmaps and convert them into actionable programs for business execution.
- Manage ongoing communications with internal stakeholders.
- Influence cross-functional stakeholders, balancing short-term delivery pressures with long-term strategic goals.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
51-100 employees
