Senior Director, Platform Product Management

FICO

2d • $158,000 - $248,000 • Remote

About The Position

As a Senior Director of Platform Product Management, you will lead the strategy, development, and execution of our market leading decisioning platform capabilities, enabling scalable, secure, and high-performing solutions for both internal and external customers. Seeking a visionary and experienced product leader who brings deep domain expertise, a strong leadership track record, and a passion for building platforms that empower product and engineering teams.

Requirements

• 20+ years of product management experience in the technology industry.
• 10+ years of direct experience in platform product management, with a proven track record of delivering enterprise-grade platform solutions.
• Demonstrated success in leading and scaling product teams.
• Strong background in B2B platform development, including API ecosystems, developer tools, infrastructure services, and data platforms.
• Experience working in complex, matrixed organizations with multiple stakeholders and dependencies.
• Excellent communication, collaboration, and influencing skills across technical and non-technical audiences.
• Good understanding of cloud-native architectures, CI/CD pipelines, DevOps practices, and observability tools.
• Strong analytical skills and data-driven decision-making.
• Bachelor/Master's degree in engineering, Computer Science, or related field and MBA or equivalent business education.

Nice To Haves

• Experience in financial services or other regulated industries.

Responsibilities

• Define and drive the long-term strategy and roadmap for platform capabilities, including infrastructure, APIs, developer experience, data management, security & operations, observability, and shared services.
• Lead and mentor a team of platform product managers, fostering a culture of innovation, accountability, and continuous improvement.
• Collaborate cross-functionally with engineering, architecture, security, operations, and business stakeholders to align platform investments with enterprise goals.
• Influence senior leadership and partner teams to prioritize platform initiatives that drive scalability, reliability, and developer productivity.
• Oversee the development of platform features that support multi-tenant architectures, integration frameworks, and extensibility.
• Ensure platform solutions meet high standards for availability, performance, security, and defect reduction, with clear KPIs and continuous monitoring.
• Champion observability practices to enable proactive issue detection, root cause analysis, and system health transparency.
• Drive platform capabilities that support modern DevOps workflows, CI/CD pipelines, and infrastructure automation.
• Advocate for data governance, accessibility, and integrity across platform services.
• Stay ahead of industry trends and emerging technologies to inform platform strategy and innovation.

Benefits

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1,001-5,000 employees