Senior Director, Omnichannel Marketing - U.S. Kidney

Vertex Inc. • Boston, MA

23d • $228,000 - $342,000 • Remote

About The Position

General Summary: The Senior Director, Omnichannel Marketing - U.S. Kidney will lead the development and execution of omnichannel strategies to support the launch and growth of Vertex’s kidney portfolio. This role will shape the digital customer experience across HCP and patient audiences, leveraging data-driven insights to optimize engagement and impact.

Requirements

• Proven success in leading digital campaigns for product launches or major brand initiatives, overseeing strategy and content development.
• Deep understanding of HCP and patient engagement in the US healthcare landscape.
• Strong leadership, communication, and project management skills.
• Ability to navigate matrixed environments and influence cross-functional stakeholders.
• Familiarity with CRM platforms, marketing automation, and digital analytics tools.
• Experience managing agencies and external partners.
• Strategic mindset with hands-on execution capability.
• Effective communication skills, both verbal and written to negotiate internally/externally often at higher levels.
• Ability to successfully navigate and lead a team in a fast-paced, matrixed environment.
• Bachelor's degree in marketing, business or a science discipline.
• Typically requires 12 years of experience in pharmaceutical or biotechnology and at least 5 years of digital strategy experience.
• Previous supervisory/management experience required.

Nice To Haves

• Experience in nephrology or specialty care preferred.

Responsibilities

• Develop and own the US digital marketing strategy for the kidney portfolio, including launch planning, content strategy, and channel optimization.
• Lead cross-functional collaboration with brand, medical, legal, and agency partners to deliver compliant, compelling digital assets.
• Develop a comprehensive digital strategy and roadmap to achieve business impact goals.
• Leverage data-driven insights to create tailored strategies that resonate with target audiences and reinforce brand positioning.
• Work closely with the marketing team to maintain consistent messaging, tone, and visual identity across all digital touchpoints.
• Monitor campaign performance, analyze data, and translate findings into actionable recommendations to continuously improve effectiveness and maximize ROI.
• Stay current on healthcare industry digital trends, emerging technologies, competitor activities, and market dynamics to drive innovation and differentiation.

Benefits

• This role is eligible for an annual bonus and annual equity awards.
• Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.
• At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations.
• From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Director