Senior Director of Solution Engineering, Enterprise

Cloudflare • East Portal Distributed Camping Area, CO

4d

About The Position

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you’ll do as Senior Director of Solution Engineering, Enterprise
The Pre-Sales Solution Engineering organization is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team.
Reporting to the Vice President of Pre-Sales Solution Engineering, you will own the performance and development of the Solution Engineering organization for US Enterprise Team with accountability for Execution, Operational Diligence, Growth and Scale.
Specifically, we are looking for you to:
Build and lead your organization with clarity, authority and empathy. Create an environment of psychological safety, where collaboration is expected and encouraged and where innovation and creativity thrives.
Drive a customer centric culture and engage directly with strategic clients to help close & scale opportunities while building relationships with the client.
Articulate and demonstrate the execution of the regional vision and strategy. Foster team collaboration and keep us moving forwards cohesively.
Build a leadership team who care first and foremost about the customer, coaching and developing their people. Be creative and bespoke in your approach with a high focus on individual connections.
Exemplify and support the navigation of technical sales and the building of critical relationships, including executive sponsorship of large enterprise customers.
Represent Solution Engineering locally and globally, building relationships with key business partners and stakeholders. This will include Sales Leadership, Product, Support, Engineering, Legal, Special Projects and more! Use these relationships to ensure the success of Cloudflare and our Customers.
Help build out goals for each team member detailing their respective career path, areas of improvement and help drive the right behavior while motivating and energizing the team.
Conduct 1:1 as well as team meetings to ensure progress and remain proactive on opportunities and team situations.
Represent and Evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
Be the voice of your customers in your region - you will understand the nuanced requirements of the countries and markets that make up your region, and you will need to represent them to ensure their needs are met.
We know that the ideal candidate may not have all of the above skills on Day 1 and we’re committed to developing and investing in the right person for the role.

Responsibilities

• Build and lead your organization with clarity, authority and empathy. Create an environment of psychological safety, where collaboration is expected and encouraged and where innovation and creativity thrives.
• Drive a customer centric culture and engage directly with strategic clients to help close & scale opportunities while building relationships with the client.
• Articulate and demonstrate the execution of the regional vision and strategy. Foster team collaboration and keep us moving forwards cohesively.
• Build a leadership team who care first and foremost about the customer, coaching and developing their people. Be creative and bespoke in your approach with a high focus on individual connections.
• Exemplify and support the navigation of technical sales and the building of critical relationships, including executive sponsorship of large enterprise customers.
• Represent Solution Engineering locally and globally, building relationships with key business partners and stakeholders. This will include Sales Leadership, Product, Support, Engineering, Legal, Special Projects and more! Use these relationships to ensure the success of Cloudflare and our Customers.
• Help build out goals for each team member detailing their respective career path, areas of improvement and help drive the right behavior while motivating and energizing the team.
• Conduct 1:1 as well as team meetings to ensure progress and remain proactive on opportunities and team situations.
• Represent and Evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
• Be the voice of your customers in your region - you will understand the nuanced requirements of the countries and markets that make up your region, and you will need to represent them to ensure their needs are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees