Director, Solution Engineering

Salesforce•Atlanta, GA

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are hiring a Director of Solution Engineering for Financial Services to lead one of the most senior and strategically important SE teams within Salesforce’s Data Foundation organization. This team supports Strategic and Enterprise Financial Services institutions across banking, insurance, capital markets, and fintech — organizations operating at the intersection of data, integration, AI, regulation, and digital transformation. The Solution Engineers reporting to this leader represent some of the most experienced technical professionals in the organization. Many are Principal-level or industry-recognized experts who have spent years building credibility with customers and the field. This role therefore requires a different type of leader. Y ou will not succeed here by directing activity. You will succeed by earning followership, sharpening elite talent, and raising the professional bar of the Solution Engineering discipline. Your responsibility is to: Elevate the capabilities of already highly successful professionals Ensure our teams consistently demonstrate executive presence and architectural authority Align technical strategy with Sales leadership, industry trends, and emerging AI-driven architectures Position Salesforce’s Data Foundation (MuleSoft + Informatica + Data360 + AI) as a strategic layer of enterprise transformation This role sits at the center of how Salesforce engages Financial Services customers around trusted data, enterprise architecture, and AI-enabled business models.

Requirements

10+ years in Solution Engineering, Technical Pre-Sales, or Enterprise Architecture
Experience leading and mentoring senior technical professionals
Demonstrated ability to influence individuals without relying on authority
Deep understanding of banking, insurance, capital markets, fintech, or payments
Familiarity with regulatory, operational, and technology pressures facing the industry
Strong understanding of: Enterprise integration patterns, API and event architectures, Data platforms and governance, and AI-enabled business architectures
Comfort engaging senior leaders including: CIO, CTO, CDO, Enterprise Architects, and Line-of-business executives
A bias for: Clarity, Accountability, Professional standards and Continuous improvement

Responsibilities

Lead and Develop an Elite SE Organization
Lead a team of senior and principal Solution Engineers supporting the largest Financial Services customers.
Earn credibility with highly experienced technical professionals
Coach senior SEs to elevate their craft in strategy, storytelling, architecture, and influence
Identify skill gaps early and drive continuous development
Build the next generation of Principal SEs, Distinguished SEs, Strategic Client Architects, and Leaders
Lean-in with our Sales team - AEs, RVPs, and AVP
Raise the Professional Bar of Solution Engineering
Define what excellence looks like for Strategic/Enterprise Solution Engineers.
Elevate Executive communication, Discovery and problem framing, Business outcome alignment, Architectural storytelling, Demonstration craftsmanship, and Strategic deal orchestration
Drive the Data Foundation Strategy for Financial Services
Ensure the team can clearly articulate how Salesforce’s Data Foundation enables this through: MuleSoft integration architecture, Informatica data management and governance, Data360 and analytics, and AI and Agent-driven automation
Guide CIOs, CDOs, CTOs, and enterprise architects through the architectural journey from: Business outcomes → Algorithms → Architecture → Platform
Partner with Sales Leadership to Win Strategic Deals
Work closely with: AVP, RVPs, Strategic AEs, Client Architects, Platform SE teams, Salesforce Core teams, Informatica teams, and Data360 teams
Inspect pipeline quality and opportunity execution
Provide technical deal strategy for must-win opportunities
Anticipate risk early (technical, organizational, political)
Ensure SE engagement drives confidence, differentiation, and technical wins
Establish Technical Thought Leadership
Shape Financial Services technical narratives that the field can leverage including novel approaches.
Create Industry architectures for AI-ready data platforms, Integration and data governance patterns, Financial Services-specific transformation strategies, Reusable demos, POVs, and solution frameworks, and New approaches to solutions that require new capabilities