Senior Director of Performance and Special Projects (Revenue Cycle) - Remote

Blue Cloud Pediatric Surgery Centers • Phoenix, AZ

56d • Remote

About The Position

At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision.

1. We cheerfully work hard

2. We are individually empathetic

3. We keep our commitments

The Senior Director, Special Projects and Performance is a senior revenue cycle management (RCM) leadership position responsible for developing and executing the strategy for Blue Cloud RCM's most complex challenges to drive optimal performance. This leader will oversee all aspects of enterprise performance improvement projects, vendor implementations, and strategic system integrations across the Blue Cloud enterprise. This role is a change agent, focused on operationalizing new policies, ensuring RCM preparedness for site acquisitions, and driving sustained, enterprise-wide performance lift for a highgrowth, national organization. This is a full-time, remote role.

Requirements

• Experience: Minimum of 7-10 years of progressive RCM leadership experience, with at least 5 years managing multiple functional areas (billing, collections, coding) in an ASC, multi-site physician group, or hospital setting. Dental/Oral Surgery experience is a significant plus.
• Certifications: HFMA's Certified Revenue Cycle Representative (CRCR), Certified Professional Biller (CPB), or Certified Professional Coder (CPC) preferred.
• Skills: Strong knowledge of ASC coding, billing and reimbursement methodologies. Demonstrated expertise in dental and multi-specialty is preferred.
• Demonstrated success in leading organizational change, process re-engineering, and managing cross-functional stakeholder groups (clinical, IT, operations, finance).
• Demonstrated utilization and optimization of workflows, functionality and reporting in EMR and PAS solutions (e.g., Epic, Cerner, Allscripts, HST Pathways, SIS Complete). Experience leveraging Open Dental is a plus.
• Proficiency in Microsoft Excel, Power BI, and data analysis tools and demonstrated ability to develop executive-facing work products that outline performance, risk, and opportunities to optimize revenue and payment capture.
• Excellent problem-solving, leadership, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Must maintain strict confidentiality in accordance with HIPAA and company policies.
• Ensure all revenue cycle activities align with federal and state compliance regulations

Nice To Haves

• Dental/Oral Surgery experience is a significant plus.
• Demonstrated expertise in dental and multi-specialty is preferred.
• Experience leveraging Open Dental is a plus.

Responsibilities

• Strategic Leadership - develop and implement RCM strategies, polices, and procedures to ensure best-in-class RCM performance
• Project Management - Lead major RCM projects from initiation to completion
• Performance and process Improvement - Conduct detailed workflow and gap analyses across the RCM spectrum
• Vendor Management - Oversee all major RCM-related vendor relationships
• Policy and Training Standardization
• Insurance & Payer Relations
• Performance, Reporting, and Analytics
• Growth Partnership

Benefits

• Work with a passionate, dedicated, and talented team in a growing organization committed to doing good
• Health insurance, Flexible Spending and Health Savings Accounts, disability coverage and additional voluntary plans
• 401k plan, including company match
• Paid Time Off
• No on call, no holidays, no weekends

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Hospitals
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees