Senior Director of Operations - Denver Airport

High Flying Foods•Denver, CO

6d•$120,000 - $130,000•Onsite

About The Position

High Flying Foods is seeking a Senior Director of Operations to lead our restaurant portfolio across Denver, Dallas, and Chicago airports. This role is responsible for driving operational excellence, financial performance, company initiatives, and team development across multiple concepts in a highly dynamic airport environment. Based at Denver International Airport, you will serve as a strategic, values-driven, and hands-on leader, fostering a collaborative, high-performance culture while ensuring consistent execution of brand standards and exceptional guest experiences. As we continue to evolve and grow our portfolio, this role will play a key leadership role in supporting future expansion opportunities, operational transitions, and long-term growth. If you are passionate about hospitality, thrive in a fast-paced environment, and are a foodie at heart, we’d love to hear from you.

Requirements

3+ years of experience in a senior, multi-unit operations leadership role within the hospitality or restaurant industry (airport or high-volume experience strongly preferred)
Proven ability to lead, develop, and retain high-performing management teams
Strong financial acumen, including budgeting, forecasting, and P&L management
Proficiency with POS systems, inventory management tools, and workforce scheduling
Excellent organizational, prioritization, and delegation skills in a fast-paced environment
Exceptional written and verbal communication skills
Sound judgment and strong problem-solving and decision-making abilities
Entrepreneurial mindset with the ability to balance structure and flexibility
Ability to work full-time at DIA, and work a flexible schedule, including nights, weekends, and holidays, as required by business needs
Ability to travel 25%, or as business requires

Responsibilities

Provide overall leadership and accountability for all aspects of multi-unit operations, including staffing, food quality, guest experience, financial performance, inventory, facilities, and compliance with company and airport standards
Travel regularly between markets and company HQ in Sausalito, CA (approximately 25%)
Lead with collaboration and integrity, coaching and mentoring multi-level management teams while building strong leadership pipelines and a culture of accountability, engagement, and excellence.
Ensure the highest level of guest service and hospitality is consistently executed across all locations
Support future growth initiatives and operational transitions through thoughtful planning, leadership alignment, and execution support
Build and maintain strong relationships with airport authorities, landlords, vendors, and business partners
Analyze sales, labor, and operating reports to identify trends, opportunities, and risks; develop and execute action plans to improve performance
Identify operational challenges, implement effective solutions, and measure outcomes to ensure continuous improvement
Enforce company policies and procedures through clear, timely, and effective communication
Oversee administrative and operational processes including scheduling, payroll oversight, inventory controls, and financial reviews
Perform other duties as assigned