Senior Director of Communications

Surgery Partners • Nashville, TN

46d • Onsite

About The Position

We are seeking a dynamic and strategic Senior Director of Communications to lead our internal communications function and ensure seamless alignment across marketing, physician engagement, and corporate messaging. This is a high-impact leadership role, responsible for shaping our voice, enhancing organizational transparency, and strengthening engagement across all stakeholders. The ideal candidate will have a deep understanding of internal communications strategies, executive messaging, healthcare communications, and experience collaborating across marketing, brand, and physician relations functions.

Requirements

• Bachelor's degree in Communications, Marketing, or related field (Master's preferred).
• 5+ years of progressive experience in internal or corporate communications, with at least 2 years in a senior leadership role.
• Proven experience leading internal communications within a complex, matrixed healthcare or corporate environment.
• Strong understanding of marketing principles, physician communications, and enterprise messaging.
• Exceptional writing, editing, and presentation skills, with an eye for tone and brand consistency.
• Ability to influence across all levels of the organization and build alignment across business lines.
• Experience supporting C-suite leaders and managing sensitive or high-stakes communications.
• Strong project management skills with the ability to balance strategic thinking and tactical execution.

Nice To Haves

• Master's preferred

Responsibilities

• Develop and lead a robust internal communications strategy that supports cultural alignment, employee engagement, and organizational transparency.
• Partner with Operations, Development, HR and organization leaders to craft messaging for organizational updates, policy updates, employee programs, and organizational initiatives.
• Create executive-level communication materials, including town halls, CEO and executive messages, leadership podcast, and internal campaigns.
• Drive communication strategy ensuring clarity and consistency.
• Own key communication deliverables such as employee newsletters, key messaging updates on company intranet, etc.
• Ensure strong integration between internal communications, marketing, and physician communications to maintain consistency in tone, voice, and message across audiences.
• Collaborate with the Marketing and Brand team to align internal narratives with external brand campaigns.
• Work closely with the Physician Relations and Physician Communications teams to support alignment around clinical updates, organizational initiatives, and strategic goals.
• Provide strategic counsel to senior executives, ensuring messaging reflects business priorities and values.
• Serve as a key member of the broader leadership team and contribute to enterprise-wide messaging strategy.
• Act as a trusted advisor to senior leadership, providing communications coaching, talking points, and key messages.
• Lead and develop a high-performing internal communications team within year 1.
• Develop metrics and KPIs to measure communications effectiveness, employee engagement, and alignment.
• Regularly assess communication channels and recommend new platforms or enhancements to increase reach and impact.
• Leverage employee feedback and engagement survey insights to inform future strategies.

Benefits

• Be a core voice in shaping the future of a mission-driven organization with a strong commitment to healthcare excellence.
• Work in a collaborative, purpose-driven environment that values communication, inclusion, and leadership growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Hospitals
• Number of Employees: 5,001-10,000 employees