Senior Director of Corporate Communications

Veterans United•Columbia, MO

About The Position

As a Senior Director of Corporate Communications, you will lead the strategy and execution of external communications to protect and enhance Veterans United’s reputation. You will develop and manage corporate communications programs that strengthen relationships with national and regional media, elected officials, community leaders, industry influencers, and other key external stakeholders. In this role, you will oversee corporate communications activities, serve as a company spokesperson, and provide leadership to the communications team, ensuring alignment with company priorities and consistency with the Veterans United voice. Official title will be based on experience and skill set. Here’s a snapshot of what you’d be doing: Proactively secure media coverage by building strong relationships with national, regional, and industry reporters, pitching stories, and identifying opportunities to showcase Veterans United and its family of brands. Serve as the primary spokesperson in traditional and digital media, industry forums, and community settings. Develop and implement corporate communications strategies that elevate the company’s reputation and influence across key external stakeholders. Partner with senior leadership to craft compelling narratives, thought leadership content, speeches, and op-eds that support company objectives. Manage and mentor the Communications Manager, providing guidance, coaching, and oversight of day-to-day activities. Build and maintain partnerships with elected officials, policymakers, and community leaders to position Veterans United as a trusted partner in housing, Veterans’ affairs, and financial services. Coordinate closely with internal communications, marketing, SEO, and content teams to align messaging and maximize external impact. Work closely with stakeholders to lead media monitoring, measurement, and reporting, tracking the impact of earned coverage. Develop and implement crisis communication plans to safeguard the company’s reputation and reinforce stakeholder trust. Actively contribute to making the team and culture stronger by assisting with other duties as needed, excluding licensed activity. We’re looking for someone who can be passionate about their job and have fun doing it, who will deliver results with integrity, and who enjoys finding ways to enhance the lives of others every day.

Requirements

Exemplary customer service skills
Excel in a fast-paced, results-oriented environment
Thrive in a highly cooperative work setting
Strong written and verbal communication skills
Adaptable to change and shifts in priority
Effective communication and conflict resolution
Analytical decision making skills
Ability to build highly collaborative, high trusting relationships
Bachelor’s degree in communications, public relations, journalism, or related field; advanced degree a plus
8+ years of experience in corporate communications, public affairs, or media relations
Proven track record of successfully pitching and securing national media coverage
Strong network of media contacts across business, financial services, and consumer press
Experience engaging with elected officials, policymakers, and civic leaders
Exceptional writing and storytelling skills; ability to distill complex issues into compelling narratives
Confident public speaker with strong executive presence
Prior management experience with ability to develop and coach team members
Expertise in both traditional media and modern communications channels (social, digital, influencer engagement)
Proficient in basic computer technologies, appropriate for an internet-based company
Regular and predictable attendance

Responsibilities

Proactively secure media coverage by building strong relationships with national, regional, and industry reporters, pitching stories, and identifying opportunities to showcase Veterans United and its family of brands.
Serve as the primary spokesperson in traditional and digital media, industry forums, and community settings.
Develop and implement corporate communications strategies that elevate the company’s reputation and influence across key external stakeholders.
Partner with senior leadership to craft compelling narratives, thought leadership content, speeches, and op-eds that support company objectives.
Manage and mentor the Communications Manager, providing guidance, coaching, and oversight of day-to-day activities.
Build and maintain partnerships with elected officials, policymakers, and community leaders to position Veterans United as a trusted partner in housing, Veterans’ affairs, and financial services.
Coordinate closely with internal communications, marketing, SEO, and content teams to align messaging and maximize external impact.
Work closely with stakeholders to lead media monitoring, measurement, and reporting, tracking the impact of earned coverage.
Develop and implement crisis communication plans to safeguard the company’s reputation and reinforce stakeholder trust.
Actively contribute to making the team and culture stronger by assisting with other duties as needed, excluding licensed activity.