Senior Director, NA MRE
About The Position
As the Senior Director – MRE, North America, you will provide strategic and operational leadership for maintenance and reliability across a diverse portfolio of facilities throughout North America. You will lead and develop high-performing teams through a hands-on, people-first leadership approach, fostering engagement, accountability, and continuous improvement. In close partnership with senior leaders across the Operations organization, you will define, evolve, and execute a North America–wide maintenance and reliability roadmap, establishing consistent standards, driving operational excellence, and ensuring safe, efficient, and scalable operations across all business verticals. You will… Provide executive oversight of MRE operations across North America, including automation and manufacturing systems, facilities, refrigeration, PIT, and site infrastructure, ensuring consistent standards, compliance, reliability, and scalability across a multi-site network. Lead and develop a distributed organization of Associate Directors, senior managers, managers, and technical teams, fostering a culture of accountability, engagement, and continuous improvement through strong leadership, succession planning, and talent development. Provide project management and support as assigned for key strategic and building level projects Manage outside vendors and facilitate planned and unplanned repairs Ensure that maintenance regulations are followed Identify problems and brainstorm improvement strategies for the fulfillment centers Drive cross-departmental engagement and collaboration on new projects and retrofits Oversee operational and capital budgets for your business vertical(s) You are… Customer Centric: You are passionate about delivering on commitments to your customers Bold: you have vision, passion and grit; you're not afraid to take calculated risks and constantly challenge the status quo Agile: you roll with the punches and don’t get overwhelmed easily, you adapt quickly to change and know how to deliver results in a fast-paced, autonomous environment Decisive: You realize when making a decision is as important as the time it takes to make that decision Problem-solver: you understand there is not a one-size-fits-all approach when problem-solving; you think outside the box and enjoy enjoy deep diving issues to find a solution Programmatic: you’re able to identify the system component that is causing the error, as well as the options available for resolving it and completing the task efficiently Strategic: you see the bigger picture, as well as each moving part which allows you to recognize and resolve situations that are ambiguous or challenging for others
Requirements
- 10+ years managing maintenance/operations and reliability within the Food/Beverage/Perishables/Distribution industry or equivalent experience
- Bachelor’s degree, required, MBA preferred
- Effective leader and communicator for employees, direct reports, cross-functional teams, and executives
- High level of integrity and ethics with excellent follow-up and follow-through
- Interest in engaging directly with all levels of staff
- Well-versed in recent OSHA regulations and compliance
- Able to read and interpret blueprints, manuals, and schematics
- Exposure to refrigeration systems
- Knowledgeable in GMP/LEAN and strong continuous improvement and project management skills
- Comfortable working in cold environments with some areas of facility at 40F
- Excitement for working in a start-up environment with an ever-changing environment
- Flexibility to work weekends, holidays and/or nights and travel approximately 50% of the time
Nice To Haves
- MBA preferred
Responsibilities
- Provide executive oversight of MRE operations across North America, including automation and manufacturing systems, facilities, refrigeration, PIT, and site infrastructure, ensuring consistent standards, compliance, reliability, and scalability across a multi-site network.
- Lead and develop a distributed organization of Associate Directors, senior managers, managers, and technical teams, fostering a culture of accountability, engagement, and continuous improvement through strong leadership, succession planning, and talent development.
- Provide project management and support as assigned for key strategic and building level projects
- Manage outside vendors and facilitate planned and unplanned repairs
- Ensure that maintenance regulations are followed
- Identify problems and brainstorm improvement strategies for the fulfillment centers
- Drive cross-departmental engagement and collaboration on new projects and retrofits
- Oversee operational and capital budgets for your business vertical(s)
Benefits
- Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
- Generous PTO and flexible attendance policy
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
- This position is also eligible for the HelloFresh equity plan.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
