Senior Director, NA Channel Partnerships

PayPal•San Jose, CA

12h

About The Position

Develop and implement long-term strategic plans for partnerships. Inspire and lead cross-functional teams to achieve partnership goals. Establish and maintain relationships with key industry leaders. Drive new revenue streams through innovative partnership strategies. Align partnership strategies with overall company objectives. Lead with Agility and Accountability: Manage and inspire Account Executives within the pod, fostering a culture of ownership and adaptability Cross-Functional Integration: Champion seamless collaboration between pods, regional partner teams, and global stakeholders to maximize partner value, drive consistent execution, and amplify innovation through shared insights. Data-Driven Excellence: Monitor and assess account coverage, pipeline health, and integration outcomes, using data to drive continuous improvement and to reallocate resources for maximum impact. Talent & Leadership Development: Build a high-performance team by defining hiring profiles, scaling enablement and coaching programs, and cultivating a growth mindset grounded in curiosity, accountability, and adaptability. Operational Rigor: Set and manage clear KPIs and incentives that link directly to growth objectives, ensuring transparent reporting and predictable performance across the channel organization. Strategic Resource Deployment: Guide Channel Partner selling teams on capacity planning, outsourcing, and prioritization to optimize performance and accelerate revenue realization. Marketing & Product Alignment: Partner with marketing and product teams to bring customer insights to life — ensuring integrated go-to-market motions, coordinated messaging, and frictionless customer journeys that translate into measurable growth. Culture of Collaboration & Curiosity: Foster an environment where innovation and execution coexist — where teams experiment, learn fast, and share best practices that elevate collective performance.

Requirements

12+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
10+ years of experience in sales, business development, or relationship management focused on Vertical Saas, eCommerce, and channel partners.
7+ years in eCommerce, vertical Saas, merchant services, or acquiring industry, with a solid understanding of eCommerce technology.
Proven track record in developing and leading successful sales teams across various geographies and markets, with a focus on driving revenue through partnerships.
In-depth understanding of customer payment needs and market trends, with a focus on key touchpoints across the sales funnel.
Excellent ability to manage team performance on a day-to-day basis, ensuring alignment with annual and quarterly targets.
Experience collaborating across regions and functional teams to achieve common goals within a hands-on, results-oriented environment
Proven track record of driving operational excellence with a focus on P&L management.
Creative problem solver with the ability to develop innovative solutions.
Demonstrated success in executing against goals, balancing attention to detail with effective delegation.
High sense of urgency and capability to manage multiple projects simultaneously.
Strong business acumen with a solid understanding of product strategy, excelling at identifying opportunities and navigating challenges.
Expert negotiator in enterprise and technical sales.
Distinctive strategic, analytical, and problem-solving skills, with experience building trusted relationships with executive stakeholders.
Exceptional communication skills, capable of crafting compelling narratives to influence technical and business stakeholders at all levels, including C-suite.
Comfortable operating in ambiguous, fast-paced environments with evolving global products.
Proficient in data modeling and analytics, turning insights into actionable business recommendations to optimize strategy.
Bachelor's degree required.

Nice To Haves

Masters is a plus.

Responsibilities

Develop and implement long-term strategic plans for partnerships.
Inspire and lead cross-functional teams to achieve partnership goals.
Establish and maintain relationships with key industry leaders.
Drive new revenue streams through innovative partnership strategies.
Align partnership strategies with overall company objectives.
Manage and inspire Account Executives within the pod, fostering a culture of ownership and adaptability
Champion seamless collaboration between pods, regional partner teams, and global stakeholders to maximize partner value, drive consistent execution, and amplify innovation through shared insights.
Monitor and assess account coverage, pipeline health, and integration outcomes, using data to drive continuous improvement and to reallocate resources for maximum impact.
Build a high-performance team by defining hiring profiles, scaling enablement and coaching programs, and cultivating a growth mindset grounded in curiosity, accountability, and adaptability.
Set and manage clear KPIs and incentives that link directly to growth objectives, ensuring transparent reporting and predictable performance across the channel organization.
Guide Channel Partner selling teams on capacity planning, outsourcing, and prioritization to optimize performance and accelerate revenue realization.
Partner with marketing and product teams to bring customer insights to life — ensuring integrated go-to-market motions, coordinated messaging, and frictionless customer journeys that translate into measurable growth.
Foster an environment where innovation and execution coexist — where teams experiment, learn fast, and share best practices that elevate collective performance.