Senior Director, MRE NA

HelloFreshAurora, CO
39d$158,928 - $242,880

About The Position

As the Senior Director – MRE, North America, you will provide strategic and operational leadership for maintenance and reliability across a diverse portfolio of facilities throughout North America. You will lead and develop high-performing teams through a hands-on, people-first leadership approach, fostering engagement, accountability, and continuous improvement. In close partnership with senior leaders across the Operations organization, you will define, evolve, and execute a North America–wide maintenance and reliability roadmap, establishing consistent standards, driving operational excellence, and ensuring safe, efficient, and scalable operations across all business verticals.

Requirements

  • 10+ years managing maintenance/operations and reliability within the Food/Beverage/Perishables/Distribution industry or equivalent experience
  • Bachelor’s degree, required, MBA preferred
  • Effective leader and communicator for employees, direct reports, cross-functional teams, and executives
  • High level of integrity and ethics with excellent follow-up and follow-through
  • Interest in engaging directly with all levels of staff
  • Well-versed in recent OSHA regulations and compliance
  • Able to read and interpret blueprints, manuals, and schematics
  • Exposure to refrigeration systems
  • Knowledgeable in GMP/LEAN and strong continuous improvement and project management skills
  • Comfortable working in cold environments with some areas of facility at 40F
  • Excitement for working in a start-up environment with an ever-changing environment
  • Flexibility to work weekends, holidays and/or nights and travel approximately 50% of the time

Nice To Haves

  • MBA preferred

Responsibilities

  • Provide executive oversight of MRE operations across North America, including automation and manufacturing systems, facilities, refrigeration, PIT, and site infrastructure, ensuring consistent standards, compliance, reliability, and scalability across a multi-site network.
  • Lead and develop a distributed organization of Associate Directors, senior managers, managers, and technical teams, fostering a culture of accountability, engagement, and continuous improvement through strong leadership, succession planning, and talent development.
  • Provide project management and support as assigned for key strategic and building level projects
  • Manage outside vendors and facilitate planned and unplanned repairs
  • Ensure that maintenance regulations are followed
  • Identify problems and brainstorm improvement strategies for the fulfillment centers
  • Drive cross-departmental engagement and collaboration on new projects and retrofits
  • Oversee operational and capital budgets for your business vertical(s)

Benefits

  • Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
  • Generous PTO and flexible attendance policy
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
  • Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
  • This position is also eligible for the HelloFresh equity plan.
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