Senior Director, Medical Omnichannel Capabilities & Digital Solutions

Eli Lilly and Company • Indianapolis, IN

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About The Position

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Lilly’s Medical Omnichannel Education (MOE) team helps address clinical care gaps by delivering scientifically grounded, needs-based education to healthcare professionals (HCPs) through multiple digital channels. As Senior Director, Medical Omnichannel Capabilities & Digital Solutions, you will serve as the global Medical Affairs leader for digital channel strategy and capability—shaping how Medical content and experiences are designed, governed, measured, and scaled across channels such as web, email, social, and emerging digital platforms. You will translate customer insights and external best practices into practical, compliant capabilities that improve the HCP experience and support better patient care. This is a highly visible role with the opportunity to influence enterprise direction and help shape the future operating model for Medical digital channels.

Requirements

• Bachelor’s degree (or higher).
• 7+ years of experience leading digital channels and/or customer solutions in a complex, cross-functional environment
• Qualified applicants must be authorized to work in the United States on a full-time basis.

Nice To Haves

• Advanced degree (e.g., MPH, PharmD, MS, MBA).
• Proven experience owning strategy/roadmaps and driving delivery through a matrix (influencing multiple functions; working with compliance/legal/regulatory partners in a regulated setting).
• Experience in Medical Affairs (e.g., Medical Information, Medical Education, field medical, publications/medical communications).
• Strong “digital product” mindset (roadmaps, governance, adoption, measurement), not only campaign execution.
• Experience working in regulated environments and designing compliant-by-design processes.
• Strong analytics orientation (ability to translate data into decisions and priorities).
• Vendor/partner management experience.
• Excellent communication and stakeholder influence skills.
• Willingness to travel domestically and internationally (~10%).

Responsibilities

• Set the global strategy and roadmap
• Lead Medical Affairs web strategy (enterprise partnership)
• Establish standards, governance, and scalable ways of working
• Drive innovation and external thought leadership
• Lead cross-functional delivery and execution oversight
• Lead and develop talent

Benefits

• Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance).
• In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees