Senior Director, Learning And Development (WMC)

Walmart • Bentonville, AR

6d • $130,000 - $338,000

About The Position

Walmart Connect (WMC) is seeking a seasoned Senior Director, Learning & Development to lead a high-performing team to scale our advertising, media, and marketing programs. What you'll do... Lead enterprise learning and development strategy by designing and delivering training solutions that drive business outcomes, influence behavior change, and meet customer and associate needs. Translate business objectives into scalable learning strategies by analyzing learner needs, performance gaps, and operational priorities, and aligning solutions to long‑term business goals. Drive the development and governance of high‑quality learning content by ensuring brand consistency, instructional excellence, accessibility, and best-in-class delivery across modalities. Provide strategic direction for learning initiatives by overseeing needs analysis, blended learning design, content lifecycle management, and continuous improvement practices. Partner cross‑functionally with senior leaders and stakeholders to ensure learning solutions are integrated into business operations and delivered on time and on budget. Build and lead a high‑performing learning organization by identifying capability gaps, attracting and developing top talent, supporting succession planning, and fostering mentorship and engagement. Establish learning design standards and success metrics by defining effectiveness measures, evaluating program impact, and expanding learning management and delivery capabilities. Champion a culture of integrity, inclusion, and accountability by embedding Walmart’s values into all learning programs and reinforcing ethical standards and the Open Door Policy. Oversee learning and development budgets by forecasting resource needs, monitoring spend, evaluating financial impact, and ensuring fiscal discipline throughout project lifecycles. Develop and leverage internal and external partnerships to accelerate innovation, expand learning capabilities, and support community engagement and business priorities. What you’ll bring… Demonstrated ability to lead and scale enterprise learning and development strategies that drive measurable business impact and behavior change. Deep expertise in learning design, adult learning principles, and workforce development, with the ability to translate complex business needs into effective, scalable learning solutions. Proven experience leading and developing large, diverse teams, including coaching leaders, driving engagement, and serving as a change agent in complex organizations. Strong strategic and analytical skills, with the ability to assess learner needs, diagnose performance gaps, and align learning initiatives to short‑ and long‑term business objectives. Advanced stakeholder management and influence skills, including the ability to partner cross‑functionally and communicate effectively with senior leaders. Experience designing and delivering blended learning solutions using a variety of instructional methods, media formats, and learning technologies. Demonstrated ability to manage large‑scale initiatives, balance competing priorities, and deliver results in a fast‑paced, evolving environment. Financial and operational acumen, including experience planning budgets, forecasting resource needs, and ensuring effective use of learning investments.

Requirements

• Demonstrated ability to lead and scale enterprise learning and development strategies that drive measurable business impact and behavior change.
• Deep expertise in learning design, adult learning principles, and workforce development, with the ability to translate complex business needs into effective, scalable learning solutions.
• Proven experience leading and developing large, diverse teams, including coaching leaders, driving engagement, and serving as a change agent in complex organizations.
• Strong strategic and analytical skills, with the ability to assess learner needs, diagnose performance gaps, and align learning initiatives to short‑ and long‑term business objectives.
• Advanced stakeholder management and influence skills, including the ability to partner cross‑functionally and communicate effectively with senior leaders.
• Experience designing and delivering blended learning solutions using a variety of instructional methods, media formats, and learning technologies.
• Demonstrated ability to manage large‑scale initiatives, balance competing priorities, and deliver results in a fast‑paced, evolving environment.
• Financial and operational acumen, including experience planning budgets, forecasting resource needs, and ensuring effective use of learning investments.
• Bachelor’s degree in Human Resources, Industrial/Organizational Psychology, Adult Learning, or related field and 6 years’ experience in training development, project management, workforce development, or related area OR 8 years’ experience in training development, project management, workforce development, or related area.

Nice To Haves

• Master’s or doctoral degree in Learning Design, Human Resources, or a related field.
• 10+ years of experience in Learning & Development, Sales Training & Enablement, workforce development, or a related discipline.
• 8+ years of experience leading people and teams, including driving change at scale and influencing across large, complex organizations.
• 4+ years of experience using instructional design and learning development tools.
• 4+ years of experience leading cross‑functional initiatives and stakeholder partnerships.
• 4+ years of people leadership or supervisory experience.
• Project Management certification or equivalent experience leading large, complex programs.
• Instructional Design
• Supervising Associates
• Working on cross-functional teams or projects
• Masters: Human Resources
• Project Management - Project Management Professional - Certification
• Six Sigma Black Belt - Certification
• Six Sigma Green Belt - Certification

Responsibilities

• Lead enterprise learning and development strategy by designing and delivering training solutions that drive business outcomes, influence behavior change, and meet customer and associate needs.
• Translate business objectives into scalable learning strategies by analyzing learner needs, performance gaps, and operational priorities, and aligning solutions to long‑term business goals.
• Drive the development and governance of high‑quality learning content by ensuring brand consistency, instructional excellence, accessibility, and best-in-class delivery across modalities.
• Provide strategic direction for learning initiatives by overseeing needs analysis, blended learning design, content lifecycle management, and continuous improvement practices.
• Partner cross‑functionally with senior leaders and stakeholders to ensure learning solutions are integrated into business operations and delivered on time and on budget.
• Build and lead a high‑performing learning organization by identifying capability gaps, attracting and developing top talent, supporting succession planning, and fostering mentorship and engagement.
• Establish learning design standards and success metrics by defining effectiveness measures, evaluating program impact, and expanding learning management and delivery capabilities.
• Champion a culture of integrity, inclusion, and accountability by embedding Walmart’s values into all learning programs and reinforcing ethical standards and the Open Door Policy.
• Oversee learning and development budgets by forecasting resource needs, monitoring spend, evaluating financial impact, and ensuring fiscal discipline throughout project lifecycles.
• Develop and leverage internal and external partnerships to accelerate innovation, expand learning capabilities, and support community engagement and business priorities.

Benefits

• At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
• Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
• Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Director