Senior Director, IT

Home Market Foods•Norwood, MA

3d•$225,000 - $280,000•Hybrid

About The Position

The Senior Director, IT reports directly to the Chief Financial Officer and is responsible for leading all enterprise-wide technology strategy, operations, and service delivery. This role partners closely with Sales, Operations, and the Corporate and Executive functions to drive technology modernization, ensure cybersecurity and compliance, and enable data-driven decision-making across the organization. The role is a key member of the senior leadership team, overseeing applications, infrastructure, cybersecurity, data governance, and end-user services.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field. MBA is a plus.
12+ years of progressive IT leadership, including ownership of ERP ecosystems in manufacturing or CPG
Hands-on experience leading Microsoft D365 implementations/upgrades in manufacturing/CPG preferred.
Demonstrated ability to partner with senior leadership across Sales, Operations, and Corporate functions.
Expertise in technology strategy, operations, cybersecurity, and business case development.
Experience designing and implementing technology solutions for business teams.
Experience supporting vendor evaluation and due diligence processes.
Advanced systems, infrastructure, and analytics skills.
Exceptional communication and influence skills.
Proven ability to cultivate high-performing teams.

Nice To Haves

AI related experience integrating AI agents in workflows.

Responsibilities

Serve as a trusted technology advisor to the entire organization.
Define and execute a 1–3 year IT strategy and roadmap aligned to company goals, balancing modernization with operational stability.
Establish technology governance: architecture principles, security standards, vendor management, and cost/benefit discipline.
Own the strategy and lifecycle for ERP (Microsoft D365) and connected systems (Aptean MES, Safety Chain, Trace Gains), including upgrades, integrations, and solution design for Finance, Supply Chain, Manufacturing, Sales, and R&D.
Lead master data governance, ensuring quality, ownership, and controls for items, customers, vendors, pricing, and BOMs.
Drive workflow simplification and automation; champion business ownership of processes and superuser networks.
Own the enterprise cybersecurity program: risk assessment, controls framework, SOC activities, identity/access, OT/plant security, incident response, and training.
Ensure compliance and audit readiness for financial systems and customer/partner requirements.
Oversee the strategy and governance for high-availability infrastructure, including plant/corporate connectivity, resilient compute/storage (on-prem and cloud), and disciplined patching/lifecycle management programs.
Direct IT service management strategy and governance, establishing SLA/OLA frameworks and ensuring disciplined execution across all sites.
Own IT vendor portfolio; negotiate contracts and manage performance.
Build and manage IT budget, partnering with Finance on planning and monthly performance management.
Build, mentor, lead, and inspire a high-performing IT team across applications, infrastructure, security, and data.
Foster a culture of collaboration, continuous improvement, and professional growth.
Champion adoption and continuous improvement of advanced technology systems, tools, and analytics.
Drive innovation by identifying opportunities across solution delivery and emerging technologies. Evaluate advanced AI capabilities (including generative and agentic AI), data products, system integrations, software, hardware, and communication protocols. Assess applicability, feasibility, and associated risks to ensure strategic alignment and value creation

Benefits

Enjoy top-tier Medical, Dental, Vision coverage.
Pamper your furry friends with Pet Insurance.
Stay fit with our Wellness Plan and Free Gym Access.
Boost your skills with Employee Tuition Reimbursement.
Unlock endless opportunities with College Scholarship for dependents.
Reap the Rewards of Our Bonus Program Available to Our Salary and Hourly Employees.
Receive a Generous 401k Company Match.
Take advantage of Competitive Paid Time Off.
Elevate Your Safety Net with Company-Sponsored Life Insurance Coverage.
Receive Relocation Assistance for a Smooth Transition.
Earn Rewards through our Employee Bonus Referral Program.
Elevate Your Workplace Experience with Community Impact Opportunities.
Celebrate Together with Employee Appreciation BBQs, Happy Hours, Birthdays, & More!