Senior Director, Hospitality and Experiences

Omnicom Media Group US•Los Angeles, CA

9d•Hybrid

About The Position

Omnicom Media Group (OMG), the media services division of Omnicom Group Inc. (NYSE: OMC) – delivers transformational experiences for consumers, clients, and talent. Powered by the Omni marketing orchestration system, OMG connects best-in-class capabilities that enable our full-service media agencies OMD, PHD, and Hearts & Science to deliver more relevant and actionable consumer experiences, more productive and proactive client experiences, and more collaborative and rewarding talent experiences for the more than 24,000 people serving the world’s leading brands in OMG agencies around the globe. Omnicom Media Group (OMG), the media services division of Omnicom Group Inc. (NYSE: OMC) – delivers transformational experiences for consumers, clients, and talent. Powered by the Omni marketing orchestration system, OMG connects best-in-class capabilities that enable our full-service media agencies OMD, PHD, and Hearts & Science to deliver more relevant and actionable consumer experiences, more productive and proactive client experiences, and more collaborative and rewarding talent experiences for the more than 24,000 people serving the world’s leading brands in OMG agencies around the globe. Optimum Sports is the dedicated sports marketing agency within Omnicom Media Group. Unlike traditional sports marketing agencies, Optimum Sports operates in both the Sports Partnership and Sports Media landscapes. With the combination of both disciplines under a single offering, Optimum Sports provides its clients with unique and advantageous marketplace leverage through which it delivers cohesive, multi-platform sports marketing strategies. Ingrained with the latest research and ROI tools, Optimum Sports facilitates everything from Negotiation and Ideation to Execution and Actualization. Our approach integrates media, investment, property, and insights to develop strategy, manage negotiation and execution, and evaluate performance of partnerships. Established in 2003, we continue to innovate in the sports marketplace and build solutions for our constantly evolving world. The Senior Director will lead the Hospitality Division of Optimum Sports overseeing all hospitality activation. Participation in new business ideation will also be part of the role. As the Senior Director, you will be responsible for the entire development, execution and management of a Client’s Olympic hospitality program for the Milan 2026 Olympic & Paralympic Games. This person will work in close collaboration with the Official Hospitality Provider of the Olympics and all relevant third parties to ensure seamless delivery of Client’s hospitality program and will report into the Managing Director overseeing the Client relationship. The Senior Director will also oversee a client’s major corporate event in the Spring of 2026.

Requirements

Bachelor’s degree required (preferably Marketing, Sports Management, Hospitality Management a plus)
12+ years of experience in experiential marketing / hospitality event marketing with direct client-facing access
Industry knowledge and understanding of Sports Marketing and the Olympics & Paralympics
Meticulous attention to detail, highly organized with the ability to manage and prioritize many simultaneous deliverables
Proficient in Excel, PowerPoint, Word, Google Docs, Teams
Client management skills required
Excellent organization and planning skills
Ability to work well under pressure and deliver assignments under deadline
Strong management skills and the ability to be a team leader
Strong analytical skills and problem-solving ability

Nice To Haves

Olympics Hospitality Experience Preferred, Major Global Events considered

Responsibilities

Lead and Oversee OS Hospitality Division
Support existing client relationships
Build and support new business efforts in the space
Lead Games-time operational strategy and manage implementation of client’s Hospitality program for Milan 2026.
Manage all vendor and agency relationships and coordinate associated resources for seamless delivery.
Oversee relationship with Olympics hospitality AOR to execute across all program deliverables and support all elements of the program including accommodations, food and beverage, transportation, local experiences, staffing, gifts, tickets, etc.
Lead, Plan and Manage all Site visits including prep, schedule, execution, hosting
Client management
Lead all Games Time Olympic & non-Olympic activities and experiences including planning
Work closely with Client on Guest communication and management
Manage unique Executive Program
Build out training, logistics / operational and procedural materials
Ideate and propose production as it relates to on-site experiences
Onboard, train, and manage temporary staff prior to and during Games
Create and Manage total hospitality budget
Manage day-to-day comms with client POCs and across internal teams
Manage and develop effective relationships with agencies, hotels, vendors and partners
Develop understanding of clients’ business needs, KPI’s, goals and objectives