Senior Director, Global Communications

Guidewire Software

46d•$219,000 - $329,000

About The Position

Seeking an experienced, passionate communications professional to lead a team of rockstar communicators who are the day-to-day external voice of Guidewire. Reporting to the VP of Corporate Marketing, this role leads the development and implementation of global communications strategies that promote, enhance, and protect the Guidewire brand, while advancing our mission globally. The preferred candidate is a talented and compelling writer with a deep understanding of the products and trends shaping the P&C insurance industry. They are a pace-setter and problem solver who values teamwork and professional excellence. Working with a world-class team of Communications leaders. This role will oversee: Communications strategy - Identifying new horizons and defining workflows to streamline communications workflows while realizing Marketing and company goals Analyst relations - Ensuring that industry analysts understand Guidewire’s business approach, product vision, and ambition for the P&C insurance industry Media relations - Identifying, pitching, and promoting Guidewire news in the form of customer stories, unique industry perspectives, and original content that’s relevant for global business/financial, trade, and technology outlets such as the Wall Street Journal, Financial Times, Handelsblatt etc. Agency management - Identify, onboard, and oversee global Communications agencies Social media - Drive the social media program, including campaigns, technology and content, to maximizing engagement and maintain brand consistency across Guidewire Budgets - Manage budgets and forecasts across Analyst Relations and Public Relations programs globally Crisis communications - With the VP of Corporate Marketing, serve as a Communications response lead should incidents arise

Requirements

MS preferred in journalism, communications, public relations, marketing, international relations, global studies, or related fields
15+ years hands-on experience managing and mentoring dispersed global teams
Excellent attention to detail and temperament for working in a fast-paced, frequently changing, high demand, tightly resourced environment
Exceptional, demonstrated writing and copy editing skills - samples required
Willingness and ability to travel (domestic and international) occasionally, and work after hours during emergency responses
A can-do attitude, flexibility, and ability to work through ambiguous and fluid situations
Positive, solutions-oriented approach to work and passion for teamwork and productive collaboration; ability to build relationships with diverse stakeholders
Strong, clear communications skills and ability to work across teams, disciplines, cultures, countries, and time zones
Fluency in English required
Fluency in Google Suite

Nice To Haves

Deep knowledge of the insurance industry preferred
ability to speak, read, and write in other languages (German, French) a plus

Responsibilities

Communications strategy - Identifying new horizons and defining workflows to streamline communications workflows while realizing Marketing and company goals
Analyst relations - Ensuring that industry analysts understand Guidewire’s business approach, product vision, and ambition for the P&C insurance industry
Media relations - Identifying, pitching, and promoting Guidewire news in the form of customer stories, unique industry perspectives, and original content that’s relevant for global business/financial, trade, and technology outlets such as the Wall Street Journal, Financial Times, Handelsblatt etc.
Agency management - Identify, onboard, and oversee global Communications agencies
Social media - Drive the social media program, including campaigns, technology and content, to maximizing engagement and maintain brand consistency across Guidewire
Budgets - Manage budgets and forecasts across Analyst Relations and Public Relations programs globally
Crisis communications - With the VP of Corporate Marketing, serve as a Communications response lead should incidents arise