Senior Director, Global Benefits & Facilities

SBA Communications • Boca Raton, FL

1d

About The Position

The Senior Director, Global Benefits & Facilities is responsible for the strategic design, implementation, and administration of global benefits, wellness, and leave programs, while also overseeing corporate facilities operations to ensure a safe, compliant, and efficient workplace environment. As a member of the Human Resources leadership team, this role drives enterprise-wide strategies that support employee well-being, operational excellence, and organizational effectiveness across all markets. This role partners closely with HR, Finance, Legal, IT, and external vendors to deliver competitive, compliant, and cost-effective programs while leading teams, managing budgets, and driving continuous improvement across benefits and facilities functions.

Requirements

• Bachelor’s degree in Human Resources, Facilities Management, Business Administration, Engineering, or a related field; Master’s degree preferred.
• 10+ years of progressive experience in global benefits administration and leadership; facilities management experience required, including oversight of operations and vendors.
• Strong working knowledge of benefits-related laws and regulations (ERISA, COBRA, FMLA, IRS code, FLSA) and facilities safety and compliance standards.
• Demonstrated experience managing budgets, vendors, and enterprise-level programs.
• HRIS experience required (UltiPro preferred); strong proficiency in Microsoft Office and Workday.

Nice To Haves

• Professional certifications such as CEBS, CPB, or Certified Facility Manager (CFM) preferred.
• Bilingual English/Spanish a plus.

Responsibilities

• Global Benefits & Wellness Design, develop, implement, and administer global benefits and wellness programs across all regions, including medical, dental, vision, life insurance, disability, wellness initiatives, COBRA, flexible spending accounts, and health savings accounts.
• Lead global benefits strategy by monitoring market trends, legislative developments, and competitive practices, and recommending plan design enhancements aligned with business needs.
• Oversee annual renewal and open enrollment processes, ensuring effective execution, communication, and employee experience.
• Administer and facilitate the company’s 401(k) plan, including supporting the 401(k) committee and execution of long-term retirement strategy.
• Oversee and administer the Employee Relief Fund, ensuring governance, compliance, and effective program delivery.
• Lead the global leave of absence program, ensuring compliance with applicable federal, state, and local laws (e.g., FMLA, ADA, USERRA, Pregnancy Discrimination Act).
• Manage relationships with global and local brokers, consultants, and vendors; negotiate contracts, renewals, and service agreements to ensure cost effectiveness and service quality.
• Partner with Legal, Finance, Payroll, IT, and Communications to ensure compliant administration, accurate payroll integration, and effective benefits communications globally.
• Facilities Management Oversee the daily operations, maintenance, and strategic planning of corporate facilities, ensuring safe, efficient, and compliant work environments.
• Develop and manage facilities budgets, including operating expenses, capital projects, and long-term planning initiatives.
• Lead space planning, renovations, and workplace optimization initiatives in alignment with business and workforce needs.
• Ensure compliance with all applicable health, safety, and environmental regulations through regular inspections and audits.
• Develop and maintain emergency preparedness and business continuity plans related to facilities operations.
• Manage vendor relationships for facilities services, including maintenance, security, custodial, and external contractors.
• Leadership & People Management Recruit, develop, and lead high-performing global benefits and facilities teams, fostering a culture of accountability, engagement, and continuous improvement.
• Provide coaching, mentoring, performance management, and career development planning for direct and indirect reports.
• Lead cross-functional projects and system enhancements related to benefits administration, facilities operations, and employee experience.
• Work with Talent Acquisition to recruit, interview, select, hire, and employ a talented and diverse group of high performing team members.
• Provide oversight and direction to team members in accordance with the organization's policies and procedures.
• Coach, mentor and develop team members, including overseeing new team member onboarding and providing career development planning and growth opportunities.
• Empower team members to take ownership of their job and goals.
• Delegate responsibilities as needed and provide routine constructive feedback on performance.
• Create a culture that is consistent with the organization's focus on team member engagement and that aligns with the organization's mission, vision and values.
• Lead team members using a performance management and development focused approach to assist in goal setting, two-way feedback, and performance development planning.
• Lead team members to meet the organization's expectations for productivity, quality, and goal accomplishment.

Benefits

• Financial Wellbeing: Plan for your future with our Global Ownership Program (Annual RSU awards for eligible employees), a 401K with a generous company match, and an Employee Stock Purchase Plan offering company stock at a discount.
• Mental Wellbeing: We prioritize your health with access to a dedicated Health Concierge service.
• Personal Growth & Balance: Enjoy a generous Paid Time Off (PTO) package, paid holidays, and paid volunteer hours. We also fuel your ambition with tuition reimbursement, support for professional certifications, and a wellness reimbursement program.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 501-1,000 employees