Director, Global Benefits
About The Position
The Director, Global Benefits leads the strategy and delivery of Rich Products’ global benefits programs for a diverse, multinational workforce. This role shapes how we support associates through health, retirement, well‑being, time away, and recognition—balancing global consistency with local market needs. You’ll be a strategic partner to HR and business leaders while also ensuring strong execution, governance, and a great associate experience across regions. A key part of the role is evolving how benefits are delivered globally, including partnering with our offshore service center to create scalable, consistent and high‑quality benefits administration and support. This role is a hybrid position located at our World Headquarters in Buffalo, NY. Relocation assistance can be provided.
Requirements
- 10–15+ years of progressive experience in benefits, with demonstrated leadership responsibility for global or multi‑regional programs.
- Bachelor’s degree in Human Resources, Business, Finance, or a related field (advanced degree or professional certification a plus).
- Strong expertise across health & welfare, retirement, and well‑being programs within multinational organizations.
- Experience operating in a matrixed environment, influencing leaders, and balancing strategic planning with execution.
- Proven ability to manage vendors, budgets, and governance in a global environment.
- Experience transitioning, managing, or optimizing benefits‑related work through shared services or offshoring models.
Responsibilities
- Lead the design and ongoing evolution of global benefits programs aligned to Rich’s Total Rewards philosophy.
- Advise leaders on benefits strategy, trends, and design decisions that support business and workforce needs.
- Drive simplicity, consistency, and an improved associate experience across regions.
- Provide leadership oversight of global health & welfare programs, including medical, dental, vision, life, disability, and ancillary benefits across multiple regions and market structures.
- Partner with brokers and consultants to manage renewals, funding strategies, plan design changes, and cost‑management initiatives.
- Lead global well‑being and recognition initiatives ensuring inclusive, culturally relevant programs that support engagement and culture across regions.
- Monitor global and regional market trends and regulatory developments to ensure programs remain compliant, competitive, and sustainable.
- Lead the design, governance and oversight of global retirement programs, including defined contribution, defined benefit, and statutory plans.
- Serve as a key advisor to the Retirement Committee, supporting fiduciary oversight, plan design decisions, audits, testing, and regulatory filings.
- Own the global benefits budget and provide disciplined financial stewardship across programs and regions.
- Lead vendor selection, performance management, and contract oversight, holding partners accountable for service, quality, and cost outcomes.
- Ensure benefits programs are compliant, well‑governed, and consistently managed across geographies.
- Continuously improve benefits administration and service delivery, including partnership with service center teams.
- Lead and develop the Global Benefits team, fostering accountability, professional growth, and strong delivery.
- Partner closely with regional HR, Total Rewards, Finance, Legal, and HR Operations to ensure effective execution.
- Influence in a matrixed, global environment.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
5,001-10,000 employees
