Senior Director, FSQA and Regulatory

Open Farm

4h • Hybrid

About The Position

At Open Farm we are transforming the way people feed their pets, with a focus on producing premium, healthy food and treats, all ethically sourced from farm-to-bowl. Headquartered in Toronto and with team members across the US, Open Farm is one of the fastest growing CPG companies in North America. We believe that the best foods are made with consciously sourced, top-quality ingredients from farmers and fisheries who believe in doing good for all animals and the environment.
The Opportunity
We are seeking a highly motivated, animal-loving Senior Director of Food Safety, Quality, and Regulatory to join our team and play an integral role in strengthening our culture and values while building and enhancing our food safety, quality, and regulatory programs.
Reporting to the SVP of FSQA & Regulatory, this role is responsible for ensuring the production and delivery of high-quality, safe products that reflect Open Farm’s standards. The Senior Director will have direct oversight of compliance with licensed certification partners (GAP, Certified Humane, OceanWise, etc.), as well as federal, state, and other regulatory requirements across North America and export markets. This role will work closely with Operations, Supply Chain, Marketing, and Sales to drive aligned, cross-functional initiatives and consistent execution across the business.
The ideal candidate is ambitious and deeply passionate about quality, food safety, and regulatory compliance. This role is critical to building consumer trust in the Open Farm brand by ensuring products consistently meet the highest safety and quality standards, helping deliver safe, reliable nutrition for pets.

Requirements

• Strong education, experience, and knowledge of food safety and quality practices and the science behind them.
• Strong interest in the performance of co-manufacturers, suppliers, and the operations and supply chain teams.
• Ability to measure and calculate quality performance and create metrics.
• Ability to build cross-functional teams to correct quality and food safety issues.
• An internal drive to be the best at what we do and perform as a leader within the FSQA/Regulatory team, and the whole of Open Farm.
• A passion for the environment, sustainability efforts, and animal welfare.

Responsibilities

• Charting the strategy for building best-in-class FSQA & Regulatory program s
• Ensuring members of the team across functions are informed and engaged on quality, safety, and regulatory compliance issues impacting our industry.
• Ensure compliance with regulatory regimes across markets and work closely with co-manufacturers and ingredient suppliers to ensure they employ food safety and quality programs that are acceptable to Open Farm (GMP, HACCP plans, GFSI requirements, SQF certification, etc.) .
• Oversee regulatory team function including full compliance and maintenance of certifications for all FSQA, sustainability, and impact related third-party certifications and claims, inclusive of packaging and ingredients (Non-GMO, Country of Origin, Raised without Antibiotics, GAP, CH Ocean Wise, Upcycled Association, Terra Cycle etc.) .
• Support company growth by proactively auditing and onboarding business partners to ensure they meet company standards for food safety, quality, and regulatory compliance.
• Enhance quality and food safety reporting across the organization. Develop aspirational KPIs and a strong reporting feedback loop, while engaging business partners to create best-in-class products. Assemble and manage the material specifications for the inputs to our products, including animal protein, packaging, and all other ingredients.
• Create formal Material Approval and Specifications processes with Innovation and R&D to ensure all materials and finished products comply with the Open Farm brand and mission guidelines and standards.
• Provide subject expertise on labeling requirements and compliance, working closely with Innovation and R&D teams.
• Working quickly and collaboratively to address food safety, quality, and regulatory issues that arise in the business, whether as a result of manufacturing, ingredient sourcing, or otherwise .

Benefits

• An opportunity to grow, develop, and thrive within a mission-driven, dynamic, and fast-growing company alongside thoughtful and passionate individuals.
• Competitive compensation and a full suite of benefits, including a monthly pet feeding program for someone who loves to keep their pet well-fed year-round.
• Great office culture (with numerous adorable pets!) where your pet interrupting a video call or meeting is the norm.
• Comprehensive healthcare coverage and RRSP plans with company match.
• Discounted food, apparel, and insurance for your furry family members.
• PTO plus company-wide wellness and personal days to support your well-being.
• Volunteer days to give back to our community.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 101-250 employees