Senior Director, Facilities Management

JLL•Atlanta, GA

10d•Onsite

About The Position

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What your day-to-day will look like: · Work collaboratively within the facility management team to deliver integrated facility management services across all business lines. · Manage, supports, and provides guidance to an existing facility support operation team, consisting of (4) Facilities Managers, (8) Operation Managers, (1) Facilities Coordinators. · Mentors, develops, and coaches direct reports to improve leadership strength and assist in achieving career growth · Assure vendors meet or exceed client’s satisfaction with client’s requests within scope of services and CMMS request. · Coordination of Engineering teams for effective asset management and work order resolution. · Ensure client satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfaction. · Provide support, guidance, and evaluation of the development of expense and capital budgets to include variance reporting and forecasting reviews. · Support the Account IFM Director & Regional Facility Manager in the implementation of short and long-term projects/initiatives for the client. · Assist in the development and implementation of the annual management plan within the area. · Accomplish key performance indicators as identified by the account lead and/or client leadership. · Participate in the weekly/monthly/quarterly/annual reporting appropriate for the client. · Maximize utilization of suppliers, preferred vendors/contractors. · Ensure compliance with JLL minimum audit standards and client’s standard processes. · All other duties and tasks assigned. · Ensure compliance with JLL Operational Compliance Program and safety procedures If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected] . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified.

Requirements

Bachelor's degree in Facilities Management with management/technical emphasis (HVAC, Plumbing, Electrical) or equivalent work experience
Minimum 8 years of facilities management industry experience
Strong organizational, leadership, and budget management skills
Proficiency in MS Office, SharePoint, and CMMS systems (Corrigo preferred)
Knowledge of accounting, furniture, building systems, real estate, and telecommunications
Excellent verbal and written communication abilities
Willingness to support after-hours building activities and weekend vendor supervision as required

Nice To Haves

Experience working with industrial clients
Professional certifications such as CFM (Certified Facility Manager) or FMP (Facility Management Professional)
Project management experience with capital improvement initiatives

Responsibilities

Work collaboratively within the facility management team to deliver integrated facility management services across all business lines.
Manage, supports, and provides guidance to an existing facility support operation team, consisting of (4) Facilities Managers, (8) Operation Managers, (1) Facilities Coordinators.
Mentors, develops, and coaches direct reports to improve leadership strength and assist in achieving career growth
Assure vendors meet or exceed client’s satisfaction with client’s requests within scope of services and CMMS request.
Coordination of Engineering teams for effective asset management and work order resolution.
Ensure client satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfaction.
Provide support, guidance, and evaluation of the development of expense and capital budgets to include variance reporting and forecasting reviews.
Support the Account IFM Director & Regional Facility Manager in the implementation of short and long-term projects/initiatives for the client.
Assist in the development and implementation of the annual management plan within the area.
Accomplish key performance indicators as identified by the account lead and/or client leadership.
Participate in the weekly/monthly/quarterly/annual reporting appropriate for the client.
Maximize utilization of suppliers, preferred vendors/contractors.
Ensure compliance with JLL minimum audit standards and client’s standard processes.
All other duties and tasks assigned.
Ensure compliance with JLL Operational Compliance Program and safety procedures