Senior Director, Enterprise Transformation

Microsoft • Redmond, WA

15d

About The Position

Microsoft’s Office of Strategy and Transformation is seeking a Senior Director, Enterprise Transformation to help advance Microsoft’s evolution into a Frontier Firm - defined by the ability to continuously learn, rapidly improve, and scale value creation through AI and operational excellence. This role sits at the center of the company’s most critical transformation priorities.
Our team uses Continuous Improvement (CI) as our core operating system. We apply structured problem solving, systems thinking, and data-driven execution to complex, enterprise-wide challenges. While we leverage CI methodologies, traditional Lean or CI backgrounds are not required. What matters is a demonstrated ability to think rigorously, lead complex work systematically, and deliver measurable outcomes. We look for leaders who are never satisfied with the status quo, can manage multiple priorities under pressure, and will deliver results at pace.
As a leader on the CI team, you will tackle complex, enterprise-wide problems, modernize end-to-end workflows, and embed AI-enabled operating models that improve quality, speed, and business performance. You will influence senior leaders across the organization, create clarity amid ambiguity, and build momentum behind Microsoft’s most strategic transformations.
If you thrive at the intersection of strategy, operations, AI, and large-scale change, this is an opportunity to do the most consequential work of your career—helping shape how a modern, AI-powered enterprise operates.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• Master's Degree in Engineering, Business, or related field AND 6+ years process management, process execution, process optimization, or related experience
• OR Bachelor's Degree in Engineering, Business, or related field AND 8+ years process management, process execution, process optimization, or related experience
• OR equivalent experience.

Nice To Haves

• Master's Degree in Engineering, Business, or related field AND 12+ years process management, process execution, process optimization, or related experience (e.g., data analytics)
• OR Bachelor's Degree in Engineering, Business, or related field AND 15+ years process management, process execution, process optimization, or related experience (e.g., data analytics)
• OR equivalent experience.
• Lean, Business Process Management Professional, Change Management (e.g., Prosci), Six Sigma, and/or Agile certifications.

Responsibilities

• Lead enterprise-level transformation: manage across a portfolio of engagements—define the work, align stakeholders, and orchestrate cross-functional teams to deliver outcomes at pace.
• Reimagine end-to-end workflows: redesign critical business processes that span organizational boundaries to deliver step-function improvements.
• Translate strategy into execution: establish clarity and operational rigor by translating priorities into clear plans, operating mechanisms, and measurable goals.
• Build cross-org alignment: facilitate outcome-driven Kaizen events with senior leaders and teams to align priorities, surface tradeoffs, and drive clear decisions and results.
• Remove barriers and build momentum: identify structural blockers, enable decision-making, and maintain momentum across complex organizational boundaries.
• Accelerate outcomes through AI and insights: use data-driven insights to prioritize action, measure results, and iteratively refine designs at scale.
• Champion change leadership and culture: shape a culture of ownership, collaboration, and continuous improvement that accelerates impact.
• Develop and lead a high-impact team: coach talent to think critically, operate systemically, and deliver results that transform the business.
• Embody our Culture and Values in all work.

What This Job Offers

• Job Type: Full-time
• Career Level: Director