Senior Director, Data Science

Visa•Bellevue, WA

5h•Hybrid

About The Position

We are seeking a candidate with a demonstrated ability to lead by influence and a record of successfully leveraging AI to deliver modern, complex services and products. This is accomplished by leading diverse technical teams at all levels and closely collaborate with program and product teams. As the leader of this team, you will own the vision, strategy, and execution for internal and external-facing AI-based applications across our product portfolio. You will guide the design and implementation of modern, scalable products using best-in-class technologies and frameworks, ensuring exceptional performance and quality. You will partner closely with Product, Design, and Backend teams to deliver cohesive, seamless experiences that delight customers and set industry benchmarks. The focus is on defining, executing, and delivering product and technical features at scale quickly and promoting a diverse culture of cross-functional collaboration and engineering excellence. Be an idea leader and bring industry best practices to benefit the team and the wider organization. The ability to balance demanding business capabilities with building for operational excellence while meeting regulatory, security and privacy requirements. Ability to quickly grasp and evaluate new ideas and technologies from internal and external sources. Lead multiple teams, matching them with appropriate technology and business problems while building a culture of both innovation and drive for excellence. Transform our offerings by leveraging AI to enhance our current product line and develop exciting new products targeting our banking, fintech and integration partners, which will enable the next wave of innovation in payments. We need a strong technology leader, who is an expert in agile delivery, building purpose driven teams, and has a background in complex integration projects leveraging AI. Prior experience in payments, or a background in building high volume transaction and data processing systems is preferred. The successful candidate will be comfortable navigating the challenging dynamic payments space and leading global teams responsible for platform transformation efforts. This candidate will play a pivotal role in our continued embrace of AI, seeking new paths to revenue by improving delivery efficiency and pushing forward for new products.

Requirements

12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Nice To Haves

15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
Proven experience managing software development teams delivering highly available enterprise level applications that leverage AI.
Outstanding verbal, written, presentation, facilitation, and interaction skills, along with effective communication (both written and verbal) skills and the ability to present complex ideas in a clear, concise way.
Proven track record of coordinating multiple product and technical teams by removing roadblocks and solving complex problems collaboratively.
Strong at technical goal setting for a project with actionable success metrics.
Experience using AI to increase developer productivity and to launch AI-based new product offerings.
Experience with measuring a service from user experience perspective, setting, and tracking to SLAs and KPIs.
Ability to represent technical and business issues and solutions to multiple levels internally and externally to support organizational plans.
Ability to work in a complex organization to determine business and customer needs, providing the best solution to meet those needs.
Experience with Agile methodologies and software development lifecycle principles.
Ability to manage multiple competing top priorities in a fast-paced environment.
Ability to handle multiple competing priorities in a fast-paced environment.
Payment industry experience is a strong plus.

Responsibilities

Responsible for the overall development life cycle with a focus on AI-enabled products and processes.
Deliver products with complex technical interdependencies collaborating with cross geographical development and product teams. Collaborate with Product Office, Operations & Infrastructure, Cybersecurity, Client Support and other Product Development teams in developing complete solutions.
Build a culture of engineering excellence (quality, security, performance, scalability, availability, resilience etc.) across your own teams and the entire organization.
Leverage GenAI to continually enhance our delivery methods and enhance or create products that disrupt the marketplace.
Partner with product owners in developing a strategy and roadmap that align with business goals.
Manage technical debt and costs within your product and organization budgets.
Influence adoption of best engineering practices, automations of software development, testing and deployment processes.
Manage the prioritization and delivery of enhancements and ongoing maintenance activities for multiple services.
Be responsible for the incident management, change, and problem management.
Hire, retain and grow high-performing and diverse global engineering teams.
Invest in the career development of your employees with a strong focus on mentorship and training.
Lead with a strong client focus mindset across organizations.
Handle routine daily activities such as coordination, coaching, mentoring, recruiting, budgeting, planning, delivery, quality, partner relationships, performance metrics, operations, efficiency, service level management, etc.
Recruit and manage an engineering team dedicated to the implementation of the technology organization strategy.