Senior Director, Corporate Strategy & BizOps
About The Position
The Senior Director, Corporate Strategy & BizOps, is a senior leader within Freshworks' global Strategy organization and a core member of the Global Leadership Team (GLT). Reporting directly to the VP of Strategy, this leader shapes and drives Freshworks' most critical, company-defining priorities while partnering closely with the CEO, CFO, and Executive Leadership Team. You'll join an established but rapidly growing Strategy team that is well-resourced and positioned as a central talent hub for the company. You'll work with and lead teams of ex-strategy consultants, partnering closely with leaders who bring top-tier consulting experience. This role combines board-level strategic thinking with hands-on operational delivery, all within a modern SaaS environment that offers limited travel and the full spectrum of tech-company perks. You will oversee a high-impact strategy team, collaborate deeply with counterparts in India, and operate with visibility and influence across the organization. Please note this is a hybrid role with onsite expectations of 3x/week (Tuesday - Thursday) from our San Mateo, CA headquarters.
Requirements
- 10-15 years of professional experience in strategy, management consulting, corporate strategy, or operating leadership roles
- Proven ability to engage, influence, and advise senior executives
- Deep analytical skills with the ability to translate data into insights and action
- Strong financial modeling and strategic business case development experience
- Demonstrated success managing and developing high-performing strategy or consulting teams
- Ability to operate effectively in fast-paced, ambiguous environments and shift between strategic design and hands-on execution
- Exceptional communication, problem-solving, and stakeholder leadership
- Bachelor's degree required
Nice To Haves
- Background in SaaS or technology business strongly preferred
- MBA strongly preferred
Responsibilities
- Lead Freshworks' most important strategic initiatives, tackling enterprise-level problems that shape long-term direction.
- Serve as a senior thought partner to the VP of Strategy and Executive Leadership Team, influencing decisions at the CEO/CFO level.
- Lead, scale, and develop a high-performing team of strategy talent, including ex-consultants, fostering a culture of analytical rigor and operational excellence.
- Partner across geographies-including India Strategy teams and global functional leaders-to ensure alignment, clarity, and impact.
- Develop board-level, investor-facing, and executive strategy materials that articulate Freshworks' narrative.
- Drive market, competitive, and financial analysis, including scenario modeling, investment evaluations, and business case development.
- Translate strategy into execution by scoping initiatives, defining milestones, and ensuring outcomes are delivered.
Benefits
- Freshworks offers multiple options for dental, medical, vision, disability and life insurances.
- Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered.
- Freshworks also offers adoption and parental leave benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Industry
Funds, Trusts, and Other Financial Vehicles
Number of Employees
1,001-5,000 employees
