Senior Director, Corporate Learning Engagement Leader

Comcast • Philadelphia, PA

2d

About The Position

In this role, you serve as the primary learning and development consultant for Corporate and HR, representing ULearn—Comcast’s enterprise learning organization—to the business units you support. You are a trusted thought partner and consultant who works closely with senior leaders to translate business and workforce priorities into targeted professional and leadership development solutions. You will partner closely with Talent Management, HR Business Partners, and business leaders to understand organizational goals, team dynamics, and skill gaps, and recommend learning solutions that build critical, transferable skills and drive business performance. This role requires strong diagnostic and influencing skills, with a focus on matching the right learning solutions to the right business needs—rather than one-size-fits-all programs. This role is about strategic execution and consultation. Success is determined by how you take the established strategy, drive learning engagement that meets the business’ needs and adoption within the groups you support. This is achieved through communication, influencing and collaboration with key partners, and identifying unique ways to bring existing learning to life for teams across Corporate and HR. The complexity of this role is driven by the breadth of the groups supported and the type of creative, yet simple learning solutions you will need to plan and execute across a variety of Senior Executive teams. You will be responsible for ensuring execution and follow-up on outcomes of plans.

Requirements

• Adaptability
• Communication
• Consulting
• Learning Effectiveness
• Strategic Execution
• Strategic Influence
• Work Collaboratively
• 10 Years + Relevant Work Experience

Responsibilities

• Meet regularly with HR BP Leads for Corporate and HR teams to understand skill development needs for teams supported.
• Partner with Talent Management lead to drive consistent skill development and talent development strategies across teams.
• Represent learning and development in various SLT and Team meetings.
• Lead scoping sessions with Corporate and HR leaders to identify business needs and recommend learning solutions.
• Co-create collective learning plans with business leaders and HR partners.
• Proactively engage leaders on recommendations for learning and development opportunities based on employee feedback, observations, and strategic goals will be key in demonstrating value.
• Regularly and consistently follow-up on learning experiences you supported the business with. Gathering feedback, provide insights to business leaders and HR partners, and use findings to adjust execution and approach to continue to drive the learning experience and application of learning.
• Present to EVPs/SVPs to gain alignment on collective learning plans and in All Staff meetings to drive excitement and participation in learning experiences.
• Continually enhance our learning products and strategies through data driven insights.
• Partner with in-house resources (business unit subject matter experts) and outside consultants to produce innovative learning solutions.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Benefits

• We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
• Please visit the benefits summary on our careers site for more details.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees