Senior Director, Community Relations

Centene Corporation

About The Position

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. This position requires the individual to live in the state of FL. Position Purpose: Oversee and manage the community relations and marketing functions of the health plan in accordance with government and contractual guidelines and the mission, philosophy and objectives of Centene and the health plan. Manage the development and execution of local strategies to enhance the Health Plan’s visibility in the community by developing high profile outreach activities and events, with a focus on grass-roots efforts for Medicaid consumers Ensure effective integration of major, service area-wide community relations programs and strategies with local programs, initiatives and partnerships, responsible for maximizing the local impact of the health plan Review and analyze reports, records and directives, and confer with staff to obtain data required for planning work function activities, such as new projects, status of work in progress, and problems encountered Actively solicit across the health plan from all inside disciplines ideas to improve growth and member retention and branding of all product lines Oversee and coordinate the marketing and community relations staff’s work flow and communicate established performance standards Develop and ensure compliance with departmental objectives that are consistent with the health plan and corporate objectives

Requirements

Requires a Bachelor's Degree or equivalent in public relations, marketing, health administration, social services or related field.
9+ years of public affairs, community relations, or public policy experience.
Experience working with ad agencies, community based organizations, public relations firms or member advocacy.
Previous management experience including responsibilities for hiring, training, assigning work and managing performance of staff.
Current state driver’s license.

Responsibilities

Oversee and manage the community relations and marketing functions of the health plan in accordance with government and contractual guidelines and the mission, philosophy and objectives of Centene and the health plan.
Manage the development and execution of local strategies to enhance the Health Plan’s visibility in the community by developing high profile outreach activities and events, with a focus on grass-roots efforts for Medicaid consumers
Ensure effective integration of major, service area-wide community relations programs and strategies with local programs, initiatives and partnerships, responsible for maximizing the local impact of the health plan
Review and analyze reports, records and directives, and confer with staff to obtain data required for planning work function activities, such as new projects, status of work in progress, and problems encountered
Actively solicit across the health plan from all inside disciplines ideas to improve growth and member retention and branding of all product lines
Oversee and coordinate the marketing and community relations staff’s work flow and communicate established performance standards
Develop and ensure compliance with departmental objectives that are consistent with the health plan and corporate objectives