Senior Director - Business Development in Hitech sector

Infosys LTD•San Ramon, CA

69d•$175 - $225•Hybrid

About The Position

Senior Director - Hitech Business Development Senior Manager - Client Services Location - Bay Area preferred Client travel required, domestic and international. Infosys BPM is seeking to hire a Senior Director for New Account Business Development to expand the BPO outsourcing presence in Hi-Tech accounts. The Senior Director-Hitech Business Development is responsible for all client interfaces within the assigned Hi-Tech sector. The person filling this role will build an account plan and be responsible for business development, growth, and expansion of the Infosys BPM brand based on the account plan. The role will be responsible for expanding the Infosys BPM business footprint across different lines of business to introduce our BPO outsourcing services, Global Business Services and Global Delivery Model to bid on potential growth business. Role Description: Business development with expectation to utilize existing contacts to introduce Infosys BPM across assigned one named Hi-Tech account Manage and own the opportunity management cycle: Prospect-Evaluate-Propose-Close Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client and the SLAs are being measured and met Provide client introductions, provide customer maps and organization charts in support of the account plan Responsible for competitor analysis, market trends and intelligence for the deal and business units supported in the account Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.

Requirements

Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
14+ years of experience, with strong business development experience

Nice To Haves

Experienced in New Business Development and large deal BPO outsourcing experience
Ability to bring existing contacts and connections to expand the business within Hi-Tech sector
Track record of interacting and building relationships with CXO level client contact
Understanding of sales cycle, key influencers, budget cycles and client's bid process
Hands-on experience with proposal creation and leading proposal presentations
Ability to collaborate with internal cross functional teams for support
Strong leadership, interpersonal, communication and presentation skills
Wide variety of BPO, Management Consulting and Business Consulting engagement experience
Track record in growing the BPO outsourcing business footprint within Hi-Tech sector accounts
Knowledge of Hi-Tech industry trends and insights
Good understanding of Hi-Tech industry business issues and drivers in BPO outsourcing space
Global Delivery Model experience
Experience managing and communicating with large international teams
Track record as a Business Development Manager in a rapidly growing HiTech sector

Responsibilities

Business development with expectation to utilize existing contacts to introduce Infosys BPM across assigned one named Hi-Tech account
Manage and own the opportunity management cycle: Prospect-Evaluate-Propose-Close
Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client and the SLAs are being measured and met
Provide client introductions, provide customer maps and organization charts in support of the account plan
Responsible for competitor analysis, market trends and intelligence for the deal and business units supported in the account
Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.

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