Senior Director, AI Enablement

Johnson & Johnson • Titusville, NJ

19h • Hybrid

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Johnson & Johnson Innovative Medicine Technology is recruiting for the Senior Director, AI Enablement. The preferred location for this position is Titusville, NJ, with consideration given to Raritan, NJ, and Horsham, PA. This role may require up to 10% domestic and international travel. Purpose: Johnson & Johnson Innovative Medicine Technology is seeking an exceptional Artificial Intelligence Leader to accelerate safe, scalable adoption of AI, including generative and agentic AI, across North America (NA) commercial teams. In this role, you will shape the AI enablement strategy and operating model, translate priority business opportunities into an outcome-driven portfolio, and partner across Product, Data, AI Engineering and Data Science, Security, Privacy, Legal/Compliance, and business leaders to move solutions from concept to production and sustained value. You will tackle pressing business challenges across the Commercial Pharmaceutical value chain, including sales, marketing, medical, patient engagement, and financial operations. You will build and lead a high-performing team of AI-first technologists who combine deep technical fluency with pragmatic delivery to improve how we engage customers, support patients, and run critical commercial workflows, connecting core AI capabilities to end-user facing AI solutions.

Requirements

• Bachelor’s degree required; advanced degree preferred in Computer Science, Data Science, Artificial Intelligence/Machine Learning, Statistics, Mathematics, Engineering, or a related quantitative discipline.
• 10+ years of relevant industry experience delivering AI/analytics solutions, including translating business problems into scaled products with measurable impact; life sciences/healthcare experience required.
• 5+ years of experience building and leading high-performing teams, including hiring, coaching, performance management, and developing technical leaders.
• Strong understanding of modern ML techniques and large language models, and the ability to guide architecture and delivery decisions across data, modeling, software engineering, and cloud platforms.
• Demonstrated experience taking GenAI solutions to production, including evaluation/testing, guardrails, retrieval-augmented generation, prompt/workflow engineering, and LLMOps/MLOps practices (monitoring, drift, reliability, and incident response).
• Proven ability to prioritize a portfolio, manage investment decisions across the product lifecycle, and drive adoption and value realization through clear OKRs/KPIs and stakeholder alignment.
• Familiarity with data standards, privacy regulations, and governance expectations in regulated environments; ability to partner effectively with Security, Privacy, Legal, and Compliance to embed controls by design.
• Exceptional written and verbal communication skills, with the ability to explain complex technical concepts to diverse audiences and influence decisions at the executive level.
• This position follows a hybrid schedule of 3 days per week working on-site and 2 days per week working remotely (no fully remote option).

Nice To Haves

• Experience supporting pharmaceutical sales & marketing, omnichannel/customer engagement, and/or commercial operations, including working with commercially relevant data sets.

Responsibilities

• Defining and leading the NA Commercial AI Enablement strategy and operating model, including intake, prioritization, delivery governance, and value realization for an enterprise portfolio of AI products and capabilities.
• Partnering with business leaders to identify high-impact opportunities across sales, marketing, omnichannel execution, customer engagement, patient support, and core commercial operations; translate them into clear problem statements, success metrics, and roadmaps.
• Leading delivery of AI solutions across the buy/borrow/build continuum, selecting fit-for-purpose approaches (platform capabilities, vendor solutions, and custom builds) and ensuring reliable handoffs from pilot to scale and run-state.
• Champion responsible AI by embedding governance, security, privacy, and compliance-by-design into AI patterns and workflows, including human-in-the-loop practices, documentation, model monitoring, and auditability appropriate for regulated environments.
• Building and leading a team of AI-first leaders and practitioners (e.g., applied scientists, AI solution engineers, product/solution leads), providing coaching, technical mentorship, and talent development to drive retention and career growth.
• Establish scalable delivery patterns for GenAI and agentic systems (e.g., retrieval-augmented generation, evaluation and testing, prompt and workflow engineering, LLMOps/MLOps), and influence platform capabilities to accelerate time-to-value.
• Drive change enablement and adoption by partnering with business teams on communications, training, and ways-of-working so AI solutions are trusted, used, and measurably improve outcomes.
• Forge strong collaborations across J&J to share reusable assets, scale successful solutions, and stay current on emerging techniques, tools, and industry trends to inform strategy and investment decisions.

Benefits

• Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company’s long-term incentive program.
• Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees