Senior Director, Account Management - East Region

Thermo Fisher Scientific • Waltham, MA

1d • Onsite

About The Position

Join our commercial leadership team at Thermo Fisher Scientific and make a significant impact in serving science globally. As Senior Director of Account Management, you'll support strategic growth and client relationships across our portfolio of solutions. Leading a team of sales and account management professionals, you'll develop and execute effective commercial strategies to expand market share while delivering exceptional value to your customers. You'll collaborate across divisions to create integrated solutions that help customers accelerate research, solve complex challenges, and improve patient outcomes. This role offers the opportunity to contribute to scientific advancement while working with industry-leading brands and technologies. You'll build and maintain strategic partnerships with key decision-makers, develop comprehensive sales strategies, and ensure strong alignment between customer needs and our offerings. This position combines strategic leadership, industry expertise, and relationship management to drive sustainable growth and customer success. You'll have the opportunity to support and develop talented teams while working in scientific innovation.

Requirements

• Bachelor’s degree required; MBA or advanced degree preferred (business, science, or related field)
• Demonstrated success achieving revenue targets and driving sustainable business growth
• Strong understanding of pharma, biotech, and academic industry dynamics and customer needs
• Proven experience leading and developing high-performing commercial and account management teams
• Ability to develop and execute regional go-to-market strategies and annual operating plans, including budget and quota design
• Experience in strategic forecasting, pipeline development, and funnel management
• Strong business acumen, including financial management and performance tracking
• Demonstrated success building and maintaining senior-level customer relationships
• Experience developing and implementing effective commercial strategies that expand market share
• Excellent communication, presentation, and negotiation skills
• Strong analytical and problem-solving capabilities
• Experience working in matrixed organizations and collaborating cross-functionally
• Proficiency with CRM systems (Salesforce preferred) and sales analytics tools
• Ability to travel up to 40–50%
• Proven ability to coach, mentor, and develop commercial talent
• Commitment to Thermo Fisher Scientific’s values: Integrity, Intensity, Innovation, and Involvement

Responsibilities

• Leading a team of sales and account management professionals
• Develop and execute effective commercial strategies to expand market share while delivering exceptional value to your customers.
• Collaborate across divisions to create integrated solutions that help customers accelerate research, solve complex challenges, and improve patient outcomes.
• Build and maintain strategic partnerships with key decision-makers
• Develop comprehensive sales strategies
• Ensure strong alignment between customer needs and our offerings.

Benefits

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees