Senior Digital Project Manager

MillerKnollHolland, MI
1d

About The Position

Why join us? Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. GENERAL PURPOSE Focused on supporting our global websites and eCommerce business, the Senior Digital Project Manager works closely with internal and external stakeholders to ensure high-quality and consistent global digital experiences. The person in this role will assess, identify requirements, direct and execute project plans to provide a seamless experience for our customers.

Requirements

  • Bachelor's Degree in Business, Marketing, Information Technology, or related field required.
  • 10+ years of marketing or web-related experience with proven knowledge of best practices and experience managing multifaceted projects preferred.
  • 4+ years of progressive digital project management experience.. preferred.
  • Proven ability to translate business requirements into concrete project plans.
  • Experience in the iterative, creative process of web user interface design and development with a strong eye for detail.
  • Proven ability to work well under pressure, manage multiple, competing priorities, and demonstrate extreme flexibility and juggling skills.
  • Must be a self-starter, self-motivated, and able to work independently.
  • Strong organizational and time management capabilities required.
  • Highly developed clear and concise communications and interpersonal skills, proven creative problem-solving skills, and the ability to lead through influence and positive relationship building.
  • Demonstrated ability to effectively use office automation and communication software and tools.
  • Ability to travel less than 15% of the time throughout North America.
  • Must be able to perform all essential functions of the position with or without accommodations.
  • Must be able to perform all essential functions of the position with or without accommodations.

Responsibilities

  • Collaborate with Marketing, Creative, and Digital team members to assess and scope web initiatives, identify requirements, create project plans, direct and execute project activities, and monitor and control risks while meeting or exceeding requested deadlines.
  • Manage the submission and execution of all website translations with translation vendor and Web Production team ensuring the most efficient processes possible.
  • Perform additional responsibilities as requested to achieve business objectives.
  • Perform business analytical work (e.g., requirements gathering, process mapping, problem solving, etc.).
  • Review all web content elements to ensure completeness and accuracy, and prepares project documentation including specifications, schedules, budgets, and QA plans to ensure a high-quality, consistent brand experience.
  • Serve as the project manager for web-based projects typically larger in scope and complexity in addition to ongoing, specialized, ad hoc responsibilities.
  • Stay current with website and web content management trends and best practices, and serve as a subject matter expert in web content implementation.
  • Translate detailed business requirements into technical web solutions with a thorough understanding of our CMS, eCommerce and other technology platforms.
  • Performs additional responsibilities as requested to achieve business objectives.
  • Performs additional responsibilities as requested to achieve business objectives.
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