Senior Digital Project Manager (CST)

Wpromote

1d•$105,000 - $115,000•Remote

About The Position

The ideal candidate is someone who has experience in a digital agency, is well-versed in project management processes, thrives in a fast-paced environment, and relishes taking complete ownership of programs from beginning to end. You will partner with our client services team to ensure exceptional delivery of clients' needs. You will also work closely with our paid, earned & owned media, digital intelligence, and executive leadership teams during every phase of our programs. As a Sr. Digital Project Manager, you may manage multiple programs simultaneously or a single, enterprise-level program. Within this environment, you will work with client services and channel teams to set, measure, and achieve goals targeted at delivering high-quality services for clients. The right candidate is ready to multitask across diverse environments and dynamic enough to be able to learn new technologies and adopt new approaches. This role requires candidates to reside within the Central Time Zone and be available to travel to Dallas, TX for quarterly business reviews. At Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweekâs Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of whatâs possible in marketing.

Requirements

5+ years of project management experience in an interactive agency, managing large-scale, multi-faceted digital programs
Bachelorâs degree or equivalent experience
Once eligible, PMP Certification is expected within one year of hire. Wpromote covers the training fees for PMP Certification
Ability to autonomously lead project management for any program type
Skills required to oversee, train, and mentor jr. level project managers, if applicable
Advanced abilities in using Asana or similar task management software
Experience working autonomously and being part of a team
Proficiency in documenting, tracking, and following up on many simultaneous tasks
Experience authoring essential project documentation such as project management plans, change, issue and risk logs, and status reports
Strong understanding of the typical workflows for the digital creative process, paid media marketing, earned media marketing, analytics, and client management
Ability to develop rapport with, and successfully communicate and collaborate with senior-level clients and team members
Ability to pinpoint program pain-points, identify areas in need of process improvement, and own the full process improvement lifecycle (identification, documentation, training, process adherence)
Strong risk management skills & ability to minimize the impact on program success
Ability to identify the need for, and implementation of complex, cross-channel workflows
Strong change management skills (preparing and supporting teams, establishing the steps necessary for change, and monitoring post-change activities)
Experience working with third-party vendors and partner agencies
Strong skills in leadership, problem-solving, negotiating, influencing, prioritization, decision-making, and conflict resolution

Responsibilities

An internal and external point-of-contact for program operations
Responsible for the operational efficiency of your program and the programs of any direct reports, if applicable
Running internal and client-facing meetings as needed, taking detailed action items & disseminating meeting recaps
Responsible for planning, managing, monitoring, and controlling the execution of digital initiatives from beginning to end, in partnership with channel team leadership
Managing program scope, identifying, defining, and communicating risks and change requests, before taking appropriate action to minimize the impact on the program's success
Focused on the details of tasks, deadlines & accuracy of deliverables
Developing and maintaining detailed program documentation such as timelines and project trackers
Creating workflows, training teams, and managing project tasks & deliverables using various project management software
Ensuring client programs are fully utilizing and adhering to all appropriate PMO templates and processes
A generator and owner of key PMO department initiatives
The co-owner and partner with client service counterparts for account success
Managing and mentoring junior-level project managers, as appropriate
The owner of continuous process improvement for your program and those of your direct reports, as applicable