Senior Digital Product Analyst
About The Position
Analyzes, evaluates and reports on existing Digital Banking and Cash Management/Treasury Management functions for the benefit of Sales, Implementation and Product management teams. Utilizes data and analytics to track portfolio metrics, surface issues and identify opportunities to introduce efficiencies. Develops and tracks key performance indicators to assist Cash Management Solutions (CMS) management. Collates, models, interprets and analyzes data; explains variances and trends. Supports financial and budget reporting, ad-hoc sales and pricing analysis, product profitability modeling, and other analysis needs for the business. Works independently; receives minimal guidance. May lead projects or project steps within a broader project or have accountability for ongoing activities or objectives.
Requirements
- Bachelor's Degree in Management Information Systems, Data Science/Analytics, or relevant discipline required
- 5 years of relevant experience, preferably in the Financial Services/Payments industry. required
- Relevant experience with Cash Management/Treasury Management reporting.
- Deep knowledge of Databases and query languages is needed.
- Excellent knowledge of Microsoft Access and Excel is needed.
Nice To Haves
- Experience with reporting tools like Amazon, QuickSight, Tableau, Microsoft PowerBI or similar systems is a plus.
Responsibilities
- Develops comprehensive monthly business review report covering standard product and/or sales reports, customer activities, such as volumes, costs, fees, and services.
- Identifies patterns in data to assist in the development of client behavior profiles for targeting products and services.
- Works independently with CMS Product Management, Sales and Implementation teams to monitor and report on product line Key Performance Indicators (KPI). Key areas of focus are post sale revenue realization and customer attrition.
- Proactively supports Finance, Marketing, Sales, Agile delivery and other partners in developing their reporting and business cases for new initiatives and enhancements.
- Provides analysis for pricing or other business changes related to CMS services.
- Provides requested information and reporting for internal risk, compliance, and credit partners.
- Makes recommendations for customer cross-sell strategies and other initiatives based on historical data.
- Analyzes and interprets relevant financial statements.
- Presents CMS reports to Senior Leaders on a regular basis.
- Interacts directly with Associations to provide reporting that meets their needs.
Benefits
- Careers with a purpose
- Time-Off Packages, 15 days of vacation, 10 paid sick days and 11 paid holidays
- Competitive Compensation & Incentive
- Hybrid work model: flexible arrangements for most positions
- Benefits Packages, including Medical, Dental and Vision coverage, Disability, AD&D, and Life Insurance
- Robust associate training and development with CoBank University
- Tuition reimbursement for higher education up to $10k per year
- Outstanding 401k: up to 6% matching and additional 3% non-elective contribution & Student Loan Match
- Community Impact: United Way Angel Day, Volunteer Day and Associate Directed Contribution
- Associate Resource Groups: creating a culture of respect and inclusion
- Recognize a fellow associate through our GEM awards
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
