Senior Diesel Service Advisor

Schneider National•Carlisle, PA

12d•Onsite

About The Position

Act as the main liaison between Schneider drivers and diesel technicians as a Senior Diesel Service Advisor in Carlisle, PA. Perform minor repairs and administrative duties that support the day-to-day operations of a shop.

Requirements

Technical degree in diesel technology or related field or minimum of 2 years of diesel service advisor experience.
Computer systems and diagnostic software experience.
Strong problem-solving and decision-making skills.
Effective written and verbal communication.
Strong attention to detail.
Able to provide own tools within 30 days of hire.

Responsibilities

Retrieve truck fault codes to diagnose problems and make appropriate repair decisions.
Perform general shop duties, such as answering phone calls, writing service requests, estimating repair times and performing some minor repairs.
Maintain open lines of communication with drivers by providing status updates on repair decisions and wait times.
Assist with inventory management by ensuring parts needed for a repair are in stock and submitting parts requests when they’re not.

Benefits

Medical, dental and vision insurance.
Company-paid life insurance.
401(k) savings plan with company match.
Paid time off and paid holidays.
Results-based incentive pay program where you can earn above and beyond your base pay.
Company-provided uniforms and safety eyewear.
Discounts on boots.
Company-paid training.
Non-exempt U.S. shop associates working 50%25 or greater of the daily shift time between 3 p.m. and 5 a.m. local time, receive a $1.50 per hour differential for hours worked.
Non-exempt U.S. shop associates working weekend hours, receive an additional $0.65 per hour differential for hours worked. (Weekend hours worked between 9pm Friday – 5am Monday).
See full list of diesel technician benefits.