Senior DevOps Manager

Hard Rock Digital

About The Position

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates with passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? We are looking for a Senior DevOps Manager to join our growing Product & Technology organization at Hard Rock Digital. As a Senior Manager, you will lead a talented team of DevOps engineers across US-based operations, providing critical leadership coverage during evenings and weekends while driving strategic improvements in work planning, coordination, and execution during standard business hours. You'll oversee the design, scaling, and security of our next-generation gaming and entertainment platforms, managing highly available, compliant, and automated hybrid-cloud infrastructure spanning AWS, on-premises systems, and third-party platforms in regulated environments. This role demands strong leadership capabilities, deep technical expertise, and the ability to mentor teams and influence stakeholders across engineering disciplines. You'll set the technical and operational vision for software delivery, infrastructure automation, and reliability---helping define and evolve best practices that shape the foundation of Hard Rock Digital's cloud ecosystem while ensuring seamless 24/7 platform operations through collaboration with our global teams in Poland.

Requirements

8+ years of experience in DevOps, Site Reliability Engineering, or similar roles.
3+ years of people management experience, including hiring, mentoring, performance management, and team development.
Proficiency in key technologies and concepts, including EKS, networking, Infrastructure as Code (Terraform/Terragrunt or similar), security, and compliance.
Experience leading CI/CD initiatives and designing scalable delivery pipelines with GitHub Actions, ArgoCD, or comparable tools.
Strong communication skills with ability to explain technical concepts to both technical and non-technical audiences.
Flexibility to provide leadership coverage during US evenings and weekends as needed.

Nice To Haves

Experience coordinating with geographically distributed teams across multiple time zones preferred.
AWS Professional Certification (Solutions Architect, DevOps Engineer, or SysOps Administrator) strongly preferred.

Responsibilities

Lead, mentor, and develop a team of DevOps engineers, fostering a culture of excellence, collaboration, and continuous learning.
Provide leadership-level coverage during US evenings and weekends to ensure rapid response to critical incidents and maintain platform stability.
Drive strategic planning and coordination of DevOps initiatives during US business hours, working closely with engineering, product, and business stakeholders.
Oversee architecture and implementation of scalable AWS and hybrid cloud infrastructure using Terraform/Terragrunt and related Infrastructure as Code tools.
Guide the design, building, and optimization of highly available containerized environments leveraging EKS, Kubernetes, and Docker.
Lead the automation strategy for CI/CD pipelines (TeamCity, GitHub Actions, ArgoCD, and similar), ensuring fast, secure, and reliable software delivery across environments.
Champion security by design, implementing guardrails, identity/access controls, and compliance-driven automation across infrastructure layers.
Collaborate with global teams in Poland to optimize handoffs, knowledge sharing, and round-the-clock operational coverage.
Manage incident response processes, conduct post-mortems, and implement preventive measures to reduce future incidents.
Establish and maintain monitoring, alerting, and observability practices using tools like Prometheus, Grafana, ELK/EFK, Datadog, or similar.
Develop and track key performance metrics for infrastructure reliability, deployment velocity, and team productivity.
Drive continuous improvement in deployment processes, system resilience, and cost optimization across multiple environments.
Lead recruitment efforts to build and scale the DevOps team as business needs evolve.