Senior DevOps Engineer
About The Position
I'm Jasin Ali, and I'm heading the Trouble Ticketing Platform. As a member of my team, you'll play a key role in maintaining reliability of our on-premises ServiceNow instance - consolidated Trouble Ticketing system that supports Telia's Service Assurance processes across all countries and for all technology domains. As a DevOps Engineer You'll ensure the availability and performance of our production and non-production ServiceNow environments, improve system reliability and delivery speed, and support ongoing innovation. You'll provide operational support, collaborate with development and infrastructure teams, and drive automation to build scalable, resilient systems - all while maintaining high standards for service quality and performance. At Telia, we're building a strong, collaborative tech team that values hands-on problem solving and continuous learning. As a senior team member, you'll play a key role in shaping the team's future as we grow and bring in junior profiles. We work in a small, agile environment where teamwork and adaptability are essential. If you're ready to lead by example, tackle challenging problems, and be part of an exciting journey, this is the place for you.
Requirements
- Expertise in Red Hat Enterprise Linux and PostgreSQL, with strong networking fundamentals
- Proficient in structured and object-oriented programming, with experience in languages such as Python, Bash, or JavaScript
- Setting up, maintaining, and working within continuous integration (CI) pipelines
- Bachelor's degree in computer science, Engineering, or a related field, or equivalent practical experience
- Fluent in English (both verbally and written)
Nice To Haves
- Experience in ServiceNow development (ideally with on-premises installations)
- Good knowledge of the ITIL framework
- Hands-on experience working with RESTful API integrations and messaging platforms such as Apache Kafka
- Familiarity with monitoring tools like Grafana and Prometheus
Responsibilities
- Ensure the availability and performance of our production and non-production ServiceNow environments
- Improve system reliability and delivery speed
- Support ongoing innovation
- Provide operational support
- Collaborate with development and infrastructure teams
- Drive automation to build scalable, resilient systems
- Maintain high standards for service quality and performance
Benefits
- comprehensive benefits package tailored to your local market
- opportunities for remote work
- chance to earn a bonus based on your performance and Telia's results
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Administrative and Support Services
