Senior DevOps Engineer

United Airlines•Chicago, IL

2d•$112,480 - $146,540

About The Position

The Senior DevOps Engineer will drive the development of our AWS-based cloud platform in close collaboration with application teams. This role will lead key initiatives including Infrastructure as a Code (IaC) library, centralized CI/CD pipelines, service meshes and API gateways, reliability engineering, and platform security. The ideal candidate brings a strong background in software development, deep expertise in AWS cloud technologies, and proven leadership in technical delivery. Lead Cloud Platform Development efforts across IaC libraries (AWS CDK), CI/CD Pipelines (GitHub Actions). Implement and maintain monitoring, logging, and alerting systems to ensure high availability, performance, and reliability of applications using tools like Dynatrace. Develop and maintain observability practices and dashboards to track key metrics, error budgets, service-level indicators (SLIs) and service-level objectives (SLOs) Own the design and maintenance of the centralized CI/CD frameworks that support multi-team deployments and governance while enabling self-service capabilities for infrastructure provisioning and deployments. Collaborate with application teams to define and implement scalable, secure, and reusable cloud architecture patterns. Set coding and architecture standards for platform components, ensure consistency, security, and maintainability. Evaluate and integrate new AWS services and tools to continuously improve platform capabilities Partner with leadership to align platform roadmap with product and organizational goals Lead presentations, Lunch and Learn sessions, and workshops to educate internal application teams on platform capabilities and best practices.

Requirements

Bachelor’s degree
Computer science, systems analysis, or related field preferred
4+ years of experience in software engineering, software reliability engineering (SRE), platform engineering, DevOps or related roles
Hands-on expertise in AWS services and architecture, with deep knowledge of Infrastructure as a Code using AWS CDK, CloudFormation, Pulumi, or Terraform
Monitoring and Logging: Experience with monitoring and logging tools such as DynaTrace, DataDog, OpenTelemetry, Prometheus, Grafana, ELK Stack, or Splunk
Scripting and Automation: Proficiency in scripting languages such as Typescript, Javascript, or Python for automation tasks
CI/CD Tools: Extensive experience with CI/CD tools such as Github Actions, Harness, Jenkins, GitLab CI, CircleCI
Knowledge in cloud-native development and infrastructure automation
Proven ability to collaborate with software teams and guide them in adopting platform tools and best practices
Containerization: Strong knowledge of containerization technologies, reliability and performance of containerized applications.
Must be legally authorized to work in the United States for any employer without sponsorship

Nice To Haves

Master's degree
Experience building or contributing to internal platform or developer portals using React and TypeScript
Proficient in application development languages (.NET, Java, python, JavaScript, or Go), with ability to support cross-functional teams consuming platform tools and libraries
Strong understanding of cloud security, IAM, cost optimization and operational excellence in an AWS environment
Experience with defining and implementing Error Budgets, SLOs and SLIs for various workload types
Deep understanding of distributed system patterns (e.g. circuit breakers, retries with exponential backoff)

Responsibilities

Lead Cloud Platform Development efforts across IaC libraries (AWS CDK), CI/CD Pipelines (GitHub Actions).
Implement and maintain monitoring, logging, and alerting systems to ensure high availability, performance, and reliability of applications using tools like Dynatrace.
Develop and maintain observability practices and dashboards to track key metrics, error budgets, service-level indicators (SLIs) and service-level objectives (SLOs)
Own the design and maintenance of the centralized CI/CD frameworks that support multi-team deployments and governance while enabling self-service capabilities for infrastructure provisioning and deployments.
Collaborate with application teams to define and implement scalable, secure, and reusable cloud architecture patterns.
Set coding and architecture standards for platform components, ensure consistency, security, and maintainability.
Evaluate and integrate new AWS services and tools to continuously improve platform capabilities
Partner with leadership to align platform roadmap with product and organizational goals
Lead presentations, Lunch and Learn sessions, and workshops to educate internal application teams on platform capabilities and best practices.