Senior DevOps Engineer (Copado) - Remote

ICF•Reston, VA

51d•Remote

About The Position

Our Health Engineering Systems (HES) team works side by side with customers to articulate a vision for success, and then make it happen. We know success doesn't happen by accident. It takes the right team of people, working together on the right solutions for the customer. We are looking for a seasoned DevOps Engineer who will be a key driver to make this happen.

Requirements

Bachelor's degree and 8 or more years of related experience OR Master's degree and 6 or more years of related experience
5+ years of experience with cloud architectures, CI/CD pipelines, release management, and security tools
5+ years managing multiple Salesforce applications and environments (e.g. development, testing, UAT, staging, production)
1 or more years of experience with Copado
Candidate must be able to obtain and maintain a Public Trust clearance
Candidate must reside in the US, be authorized to work in the US, and work must be performed in the US
Must have lived in the United States for 3 full years out of the last 5 years

Nice To Haves

Experience with monitoring and observability tools, log aggregation, and security tools within the Salesforce Platform
Experience with Copado Data Deploy and Salesforce Data Loader
Knowledgeable of Salesforce platform capabilities, governor limits, Apex, Visualforce, Lightning Web Components, APIs, and declarative development tools
Knowledgeable of Salesforce testing frameworks and best practices for automated testing
Knowledge of infrastructure-as-code (IaC) tools including Terraform, AWS CloudFormation and configuration management tools such as Ansible
Familiarity with Own Backup and Restore is a plus
Experience with AWS Cloud is a plus
Copado Fundamentals I and Copado Fundamentals II
Copado Consultant Certification is preferred
Salesforce Certified Administrator is preferred

Responsibilities

Designing, developing, and maintaining Copado CI/CD pipelines for Salesforce development
Developing, configuring, and managing multiple Salesforce environments (development, testing, UAT (User Acceptance Testing), staging, production) using Copado, and ensuring metadata deployments are synchronized and consistent
Configuring quality gates including code reviews, test execution, code quality checks, and code security scans within the CI/CD pipeline
Promoting and applying an automation-first approach to reduce manual configurations within the Salesforce platform by writing custom scripts, configuring robotic process automation, etc.
Managing Salesforce releases in coordination with development, QA, and business teams
Implement strategies for quick data and metadata restoration in case of deployment failures or other issues
Leading Salesforce backup and restore strategies, including scheduling data backups and maintaining restoration runbooks
Leading continuous improvements and enhancements to the CI/CD pipeline and team development workflows to evolve best practices
Setting up monitoring and alerting on Salesforce deployments to detect and address issues
Documenting DevOps code promotion, back promotion, best practices, and environments
Providing technical support, troubleshooting, and training to the development team on continuous integration and continuous deployment best practices
Implementing observability tools within the Salesforce platform to gain insights into system performance, reliability, and utilization to proactively identify potential issues
Configuring alerts on systems issues and leading incident response in collaboration with development teams
Configuring security tools and Salesforce permission sets to enforce zero-trust security strategies and least-privilege access controls
Strong proven analytical ability and ability to solve problems independently
Stay abreast of new features and updates of technology
Other duties as assigned