Senior Delivery Practice Manager, Emerging Tech

Amazon • Nashville, TN

2d

About The Position

The Amazon Web Services Professional Services (ProServe) Emerging Tech practice
is seeking an experienced Senior Delivery Practice Manager (DPM) to join our
Team at Amazon Web Services (AWS). In this role, you'll manage a team of
ProServe Delivery Consultants while supporting AWS enterprise customers through
transformative projects leveraging emerging technologies including Generative
AI, IoT, Supply Chain, HPC/Quantum Computing, and Spatial Computing. You'll
leverage your IT and/or Management Consulting background to serve as a strategic
advisor to customers, partners, and internal AWS teams.

As a DPM you will be responsible for building and managing a team of Delivery
Consultants working with customers and partners to architect and implement
innovative solutions using AWS's most advanced emerging services. You'll
routinely engage with Director, C-level executives, and governing boards, whilst
being responsible for opportunity capture and driving engagement delivery.
You'll work closely with partner teams; drive business development initiatives
through thought leadership; provide portfolio guidance and oversight; and meet
and exceed customer satisfaction targets. As a DPM you are primarily focused
directly or through their teams, on understanding and defining business outcomes
for customers by building trust, identifying applicable AWS Professional
Services offerings, and creating proposals and SOW's.

Your experience gained leading teams within the technology sector, will equip
you with the ability to optimize team performance through implementing tailored
people development plans, ensuring your teams are aligned to customer needs, and
have the skills and capacity to address customer outcomes. Possessing the
ability to translate technical concepts into business value for customers and
then talk in technical depth with teams, you will cultivate strong customer,
Amazon Global Sales (AGS), and ProServe team relationships which enables
exceptional business performance. DPMs success is primarily measured by
consistently delivering customer engagements by supporting sales through scoping
technical requirements for an engagement, delivering engagements on time, within
budget, and exceeding customer expectations. They will hold the Practice total
utilization goal and be responsible for optimizing team performance.

Requirements

• 10+ years of IT and/or Management Consulting, or 10+ years of progressive technology implementation experience
• Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience
• 5+ years of experience leading or managing transformation initiatives in at least two of the following domains: Generative AI, IoT/Digital Twin, Supply Chain, HPC/Quantum Computing, or Spatial Computing
• Experience managing cross-functional teams delivering solutions across multiple technology domains with ability to translate complex emerging technologies into business value propositions for C-level executives
• Experience with consulting practice leadership as manager with team size 20+ and P&L responsibility

Nice To Haves

• AWS Professional level certification, or degree in advanced technology
• Experience building and maintaining C-level client relationships
• Experience in one or more target industries (Supply Chain, Financial Services, Media & Entertainment, Manufacturing) building practices from early-stage to scaled operations
• Experience with Forward Deployed Engineer (FDE) models or embedded consulting approaches with strategic enterprise accounts
• Strong program management and resource management capabilities with experience managing P&L with $10M+ annual revenue and closing supply-demand gaps through strategic workforce planning
• Experience hiring and developing specialists in emerging technology domains with proven ability to build high-performing teams combining business acumen and technical depth

Responsibilities

• Building and managing a high-performing team of Delivery Consultants specializing in emerging technologies and industry solutions
• Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions leveraging Amazon Bedrock, Amazon Q, AWS IoT Core, AWS Supply Chain, Amazon Braket, and other emerging AWS services
• Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers across Supply Chain, Banking & Insurance, Media & Entertainment, and Manufacturing industries
• Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements while closing supply-demand gaps through strategic workforce planning
• Driving business development initiatives in nascent technology markets, positioning AWS ProServe as the trusted delivery partner for emerging technologies
• Implementing Forward Deployed Engineer (FDE) operating models for high-complexity strategic accounts requiring embedded consulting approaches

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level