Senior Delivery Lead - Technology - Infrastructure Operational Resiliency (IOR)

Bank of America • Chandler, AZ

2d • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for planning and coordinating the execution of large program deliverables which requires engagement across multiple organizations. Key responsibilities include communicating target outcomes, coordinating delivery, resource planning, providing visibility of program health, and managing program risks, compliance and financials. Job expectations include ensuring delivery meets the client’s expectations in terms of the target outcomes, timeline, and cost and facilitating sync points between business and technology leaders and Risk and Compliance partners.

Requirements

• 8+ years in infrastructure engineering/operations/architecture in enterprise environments.
• Expertise across 3+ infrastructure domains, with deep expertise in 1–2 (VMware/hybrid compute, mainframe, storage & backup/DR, AutoSys/workload automation, monitoring/observability).
• Experience with automation/IaC and scripting (e.g., Terraform/Ansible/PowerShell/Python) to standardize and scale operations.
• Ability to drive infrastructure governance deliverables: reference architectures, standards, operational runbooks, and lifecycle controls.
• Strong analytical thinking, communication, and cross-team partnership skills; effective under competing priorities.
• Collaboration
• Project Management
• Result Orientation
• Solution Delivery
• Process
• Stakeholder Management
• Analytical Thinking
• Business Acumen
• Financial Management
• Influence
• Risk Management
• Agile Practices
• Architecture
• Data Management
• Solution Design
• Technical Strategy Development

Nice To Haves

• Technology risk/control background; experience supporting audit/regulatory evidence and remediation closure.
• Experience conducting technology assessments producing recommendations, trade-offs, and roadmaps.
• Proven ability to mentor and influence across platform teams and stakeholders.

Responsibilities

• Leads and coordinates routines to support delivery of large programs, such as kick-offs, status reviews, stakeholder meetings, change controls, and tollgates
• Broadens relationships with business and technology leaders across multiple organizations, as well as Compliance and Risk
• Establishes target outcomes in partnership with stakeholders and leaders
• Tracks success metrics and provides status updates to stakeholders and leadership pertaining to the target outcomes, delivery, performance, risks, issues, and schedule
• Collaborates with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
• Manages program financials and supports resource planning
• Ensures adherence with Enterprise Change Management standards

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed