Senior Cyber Engineer (TS/SCI required)

Everfox

22h•Hybrid

About The Position

Intelligent. Dynamic. Resilient. Everfox, formerly Forcepoint Federal, has been defending the world’s most critical data and networks against the most complex cyber threats imaginable for more than 25 years. As trailblazers in defense-grade, high assurance cyber security, we have been leading the way in developing and delivering innovative cyber security technology. We protect data wherever it resides. Our unwavering dedication and commitment to our customers and the critical missions they serve are what set us apart. We are dynamic, vigilant, and proactive in everything we do. Our suite of cross domain, threat protection and insider risk solutions empower governments and enterprise organizations to use data safely - where and however their people need it. At Everfox, we innovate, we invest, we achieve. We protect what matters most to our customers. And we offer protection like no other. We do all of this so our customers can focus on what matters most… their mission. Everfox is one of the world’s most significant private cybersecurity software and professional service companies. As a Senior Cyber Engineer at Everfox, you’ll join our growing professional services engineering team. The work is challenging and provides support to a single customer. Supporting this customer will require you to troubleshoot and resolve various issues independently. While you’ll have access to other engineering staff, you’ll be expected to be a self-starter and multitask while communicating effectively with the customer and Everfox management. The ideal candidate will have hands-on experience providing administrator or SME-level support for endpoint security solutions, such as HBSS, Tanium, Digital Guardian, etc.

Requirements

An active (currently in use) – TS with SCI or SCI eligibility within two years from last use.
A bachelor’s degree in computer science, information systems, cybersecurity, or equivalent education and work experience.
At least one DoD 8140 Cyber Workforce Qualification Program certification, at IAT level II (2) or higher.
The ability to obtain the appropriate work authorizations required under U.S. ITAR or EAR regulations from the applicable U.S. government agency.
8+ years of experience performing the following tasks: Installing, maintaining, and troubleshooting the Windows and RHEL 8.x OS used by Everfox appliances onsite in physical and virtualized environments.
Working with the product support and development teams to address issues or bugs discovered in products running at a customer location.
Creating, maintaining, and troubleshooting ESXi or Hyper-V hosted virtual hosts.
Monitor and troubleshoot the performance of Everfox products onsite.
Reviewing, applying, and remediating security vulnerabilities or security controls based on STIG guidance or scanning reports.
Installing firmware updates on physical hardware components, such as DellEMC or HPE servers, SANs, switches, firewalls, etc.
Working with onsite government, contractor, or subcontractor staff to resolve issues with onsite products.
Communicating daily with customers and Everfox management, providing detailed activity summaries and in-depth trip reports where applicable.
Assisting in the lifting/racking and cabling of physical hardware.
Deep understanding of the following information technology areas: Windows operating system services, Linux operating systems Routing, switching, firewall rules, and TCP/UDP/SSH/FTP/SCP/HTTPS protocols.
Creating, renewing, installing, and troubleshooting secure certificates for web servers/sites, appliances, or networking hardware.
Server hardware installation, maintenance, and patching.

Nice To Haves

Experience working in cloud environments such as AWS, Azure, GovCloud, or Google Cloud.
Experience with Kubernetes
Certifications from Cisco, Oracle, Red Hat, or VMware.

Responsibilities

Installing, maintaining, and troubleshooting the Windows and RHEL 8.x OS used by Everfox appliances onsite in physical and virtualized environments.
Creating, maintaining, and troubleshooting ESXi or Hyper-V hosted virtual hosts.
Monitor and troubleshoot the performance of Everfox products onsite.
Reviewing, applying, and remediating security vulnerabilities or security controls based on STIG guidance or scanning reports.
Installing firmware updates on physical components, such as DellEMC or HPE servers, SANs, switches, firewalls, etc.
Working with the product support and development teams to address issues or bugs discovered in products running at a customer location.
Working with onsite government, contractor, or subcontractor staff to resolve issues with onsite products.
Regularly checking the health and performance of Kubernetes clusters to ensure they are operating optimally.
Use monitoring tools like Grafana to track system metrics.
Reviewing logs to preemptively address potential issues before they escalate into problems.
Interact with customer networking, security, and operations teams to deploy, monitor, and operate Everfox appliances.
Ability to understand, explain and create software deployment plans.
Communicating daily with customers and Everfox management, providing detailed activity summaries and in-depth trip reports where applicable.
Assisting in the lifting/racking and cabling of physical hardware.
Other duties as assigned