senior customs analyst - Audit

Starbucks Coffee Company•Seattle, WA

9h•Hybrid

About The Position

From the beginning, Starbucks set out to be a different kind of company—one that not only celebrated coffee and its rich tradition, but also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. Our team's vision is to maintain a dynamic place for our partners to unlock strategic value and ensure compliance that enables business success. World-class global brands are not built on products and services alone. They are built on the experience, behaviors, and wisdom of exceptionally talented people. This role will require you to be both exceptional and talented. As a Senior Customs Analyst, you will maintain and evolve our trade compliance controls to align with the standards of our admired brand. Building on a strong ethical foundation, you will ensure international trade activities comply with regulations in both letter and spirit. You will analyze complex trade processes and recommend improvements to increase effectiveness, design, and implementation, informing leaders as they navigate complex trade decisions in a fast‑paced environment. You will support classification, clearance exception resolution, valuation and general ledger analysis, process reviews, supply chain mapping, data analytics, global trade control design and implementation, operational efficiency analysis, network optimization, and audit strategy.

Requirements

Customs compliance industry, customs broker, or customs agency experience with working knowledge of U.S. Customs regulations and U.S. entry cross‑border processes (3–5 years)
Internal audit experience and forensic accounting experience
Experience working on recurring processes or within a team environment, with demonstrated ability to collaborate effectively (1–2 years)
Experience providing business analytics and insights (1–2 years)
Bachelor’s degree (preferred)
U.S. Customs Broker License or equivalent in another country, or future license candidate (preferred)

Nice To Haves

Advanced degrees or professional certifications encouraged but not required (CPA, ARM, CRM, BPMP, CQPA, CBPP, Six Sigma)
Undergraduate or graduate degree in accounting, risk management, supply chain, international trade, or equivalent experience
Experience with COSO internal controls, auditing processes, accounting principles, and forensic accounting
Experience with complex data analysis, data reconciliation, and ensuring data quality
Highly skilled in Excel, Smartsheet, Miro, Oracle EBS, PowerPoint, Visio, Power BI, and other relevant tools
Development of supply chain mapping
Experience with cross‑functional process integration and mapping
Ability to effectively communicate complex trade issues to non‑trade audiences
Exceptional attention to detail and organization
Ability to design and create moderately complex models, tools, reports, and data outputs to support informed decision making
International supply chain knowledge
Thorough knowledge of U.S. import and export regulations (19 CFR, 15 CFR, HTS, FTAs, drawback, valuation, classification, EAR, FCPA, FTR)
Knowledge of Canadian import and export regulations
Fluency in additional languages (preferred)

Responsibilities

Provide qualitative advice, guidance, and recommendations beyond quantitative analysis through analytical storytelling
Assist with the development and maintenance of financial controls involving general ledger entries, accounts payable, warehouse receiving, supplier payments, purchase orders, customs declarations, and contracts/agreements
Support the design and implementation of effective risk assessments and audit strategies
Identify new internal control points based on process mapping and analytics
Monitor business changes and anticipate compliance impacts; demonstrate a bias for action
Assist with the development of internal control improvement plans and prepare reporting to support control effectiveness
Identify gaps, perform research, communicate findings succinctly, quantify risk, and make written recommendations with analysis
Review and document current business processes using standard process review methodology
Identify opportunities for process improvements and recommend changes to drive efficiency, time savings, and risk reduction
Design and develop process documentation using standard methods such as flowcharting tools
Perform analytics on customs programs, Starbucks initiatives, and other customs developments
Develop reports, dashboards, and visualizations to support customs activities, audit controls, and KPIs
Perform account reconciliations to support duty and fee payments to customs authorities

Benefits

medical
dental
vision
basic and supplemental life insurance
other voluntary insurance benefits
short‑term and long‑term disability
paid parental leave
family expansion reimbursement
paid vacation from date of hire
sick time (accrued at one hour for every 25 hours worked)
eight paid holidays
two personal days per year
401(k) retirement plan with employer match
discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
incentivized emergency savings
financial well‑being tools
100% upfront tuition coverage for a first‑time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
student loan management resources
access to other educational opportunities
backup care
DACA reimbursement