Are you a person who loves to work in a fast-paced and growing organization? Are you interested in enabling organizations to build virtual worlds powered by GPUs? At NVIDIA, our employees are passionate about parallel and visual computing. We're united in our quest to transform the way graphics are used to solve some of the most complex problems in computer science. We need passionate, hard-working and creative people to help us take on some once-in-a-lifetime opportunities! As a key member of the Customer Program Management Team, we are looking for a senior Program Management professional in US, who will be responsible for leading customer relations as well as technical/operational program execution for some of our most important enterprise customers and partners. What you'll be doing: Define the strategy and execution plans for successfully integrating complex AI model tech stacks in customer environments, from evaluation/proof-of-concept to design/development/qualification/validation, to production launch Execute the plan you craft by: scoping the project, identifying and assembling the core support team, formally kicking off the project with customers, developing a joint project timeline, supporting the design-in effort by providing technical collateral/tools, leading engineering design reviews, ensuring the implementation of certain customer-required features, driving resolution of any blocking issues, and ensuring timely customer acceptance and production deployment Translate customer requirements into specific tasks and assign those tasks to relevant functional areas with ease. Collecting, prioritizing, tracking, and driving customer-reported issues to resolution/closure is a key focus of this role. Clearly and intelligently communicate issue status to the customer and internal (including executive) teams Work closely with engineering, product management, and sales teams to resolve technical issues, set correct expectations and keep the scope of the projects on track to successful execution Effectively organize and lead complex technical engineering-to-engineering discussions Correctly represent the urgency of issues and raise them (internally and/or externally) as appropriate Regularly communicate program status and key issues to management Develop a close working relationship with customer development teams and use creativity to find solutions to their issues